CD and DVD Drives (continued)

Symptom

Possible solution

 

 

I cannot record (burn)

Select a slower write speed for the recording drive, if a slower

a disc.

speed is available.

(continued)

 

The recording software may not let you add a track if it exceeds the

 

 

available space on your disc. You can make space available by

 

removing one or more tracks from the list before recording the files

 

to the disc.

 

 

 

Close all software programs and windows before recording.

 

 

 

Ensure that you have enough available space on your hard disk

 

drive to store a temporary copy of the content:

 

1 Click the Windows Vista start button, and then click

 

Computer.

 

2 Right-click the hard disk drive, and then click Properties to

 

view the available space.

 

 

 

If you are on a network, copy the files from a network drive to your

 

hard disk drive first, and then record them to disc.

 

 

 

Close all programs and windows, and then restart your computer.

 

 

I cannot add data

Ensure that you set the correct recording option (append or add

to a DVD.

data files) in your DVD recording software.

 

 

Titles of music tracks are

For the artist, title, and track information to appear when you play

not displayed for the CD.

music CDs, the computer must be connected to the Internet. This

 

information is not recorded on the disc.

 

 

 

Track information may not be available for every CD.

 

 

An error message

You may need to select the capture device. To find out how to

appears when I capture

change the video device selection, refer to the Help menu in the

video.

video capture program.

 

 

I cannot play a DVD

Your DVD player cannot play video files that were recorded onto

movie on a DVD player.

the DVD as data files. To play a movie properly, use a video

 

recording program. Some video files may be viewed on a

 

computer, but not on a home DVD video player.

 

 

42HP Firebird Desktop Essentials (Features may vary by model)

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HP Firebird with DNA 802, Firebird with DNA 803 manual To the disc

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