Recovery if you cannot get to the desktop
If Windows Vista is not responding, but the computer is working, complete the following steps to perform a system recovery.
1Turn off the computer. If necessary, press the Power button on the left side of the badge on the computer until the computer turns off.
2Disconnect all peripheral devices from the computer, except the monitor, keyboard, and mouse.
3Press the Power button on the left side of the badge to turn on the computer.
4When the HP logo screen appears, press the space bar on the keyboard repeatedly, and continue to do so until the Boot Manager window opens.
By default, Microsoft Windows Vista is highlighted as the source from which the computer should start (boot).
5Use the up arrow and down arrow keys on the keyboard to select Recovery Partition (it should now be highlighted), and then press Enter on the keyboard.
A window opens, showing file download progress.
6In the registration window, type your product key number (found on the Certificate of Authenticity sticker inside the front cover of your computer), and then click Next.
A window opens, asking where you want to install Windows.
7If it is not already highlighted, select System Drive by using the up arrow and down arrow keys. Ensure that the partition associated with Recovery is not selected.
8Click Drive Options in the
CAUTION: All data on the hard disk drive will be deleted in the next step. You will lose data if it is not backed up.
9Ensure that System Drive is still highlighted and that the Recovery partition is not highlighted, and then click Delete.
A window opens, asking whether you are sure you want to delete.
10Click OK.
Note that the partition you deleted now shows Unallocated Space.
11Click Next.
A window opens, showing installation progress.
12Wait while the computer prepares the desktop.
13Proceed to the
62HP Firebird Desktop Essentials (Features may vary by model)