Symptom | Possible solution |
|
|
I cannot connect to the | Verify Internet settings, or contact your Internet Service Provider |
Internet. | (ISP) for assistance. |
|
|
| Verify that you are using the proper cables for your Internet |
| connection type. Your computer may have a modem and an |
| Ethernet network adapter (also called a network interface card, or |
| NIC). A modem uses a standard telephone cable to make a |
| connection. A NIC uses a network cable to connect to a local area |
| network (LAN). Do not connect a telephone cable to the NIC. Do |
| not plug a network cable into a telephone service line; doing so |
| may damage the NIC. |
| For more information about connecting to the Internet, press the |
| Help ? button on the keyboard to open the Help and Support |
| Center. |
|
|
| Verify that the Web browser is installed and set up to work with |
| your ISP. |
|
|
| Try moving the computer chassis. |
|
|
| Try to connect again later, or contact your ISP for assistance. |
|
|
I cannot automatically | Log in to your ISP, and start the desired program. |
start Internet programs. |
|
|
|
Web pages load slowly. | Verify that the correct modem speed and COM port are selected: |
| 1 Click the Windows Vista start button, and then click |
| Control Panel. |
| 2 Click Hardware and Sound. |
| 3 |
| 4 Click the Modems tab, and then click the Properties |
| button. |
| 5 In the Device status area, verify that the modem is working |
| properly. |
| Note that Web pages do not always load as quickly as files stored |
| on your computer. Web pages may also load slowly if there is |
| currently a high demand for the Web site. |
|
|
48HP Firebird Desktop Essentials (Features may vary by model)