Keyboard and Mouse

Symptom

Possible solution

 

 

Keyboard commands

Turn off the computer by using the mouse, reconnect the keyboard

and typing are not

to the back of the computer, and then turn on the computer.

recognized by the

 

computer.

 

 

 

Keyboard Print button

Use the Print menu item in the program (usually located on the

does not work.

File menu).

 

 

Mouse (with cable) does

Unplug and reconnect the mouse cable to the computer.

not work or is not

 

If the mouse is still not detected, turn off the computer, reconnect the

detected.

 

mouse cable, and then restart the computer.

 

 

Cursor does not respond

Restart your computer by using the keyboard:

to mouse movement.

1 Press the Alt and Tab keys on the keyboard simultaneously, to

 

 

navigate to an open program.

 

2 Press the Ctrl and S keys on the keyboard simultaneously to

 

save your changes in the selected program (Ctrl+S is the

 

keyboard shortcut for Save on most—notall—programs).

 

3 After saving changes in all open programs, press the Ctrl and

 

Esc keys on the keyboard simultaneously to display the

 

Windows Start Menu.

 

4 Use the arrow keys to select the Arrow

 

button next to the Lock button. Select Shut

 

Down, and then press the Enter key on

 

the keyboard.

 

5 After the shutdown is complete, reconnect the mouse

 

connector to the back of your computer, and then turn on the

 

computer.

 

 

I cannot move the cursor

Press the Num Lock key. The Num Lock light should not be on if you

using the arrow keys on

want to use the arrow keys on the number key pad.

the number key pad.

 

 

 

Cursor moves only

Remove the rollerball cover from bottom of mouse (by rotating it

vertically or horizontally

counterclockwise), remove the ball, and clean it with a damp,

(or it does not move

lint-free cloth (not paper). Also clean the rollers on which the ball

smoothly on the screen).

moves.

 

 

Optical mouse does not

Place the mouse on a mouse pad or sheet of white paper, or gently

track the cursor well.

wipe the light sensor lens on the bottom of the mouse with a lint-free

 

cloth (not paper).

 

 

50HP Firebird Desktop Essentials (Features may vary by model)

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HP Firebird with DNA 802, Firebird with DNA 803 manual Keyboard and Mouse
Page 53 Page 55

Firebird with DNA 803, Firebird with DNA 802 specifications

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