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HP Voodoo Firebird with DNA 802, Firebird with DNA 803 Hardware Installation (continued), Symptom, General, Uninstall, Resources, Properties, Troubleshoot, Device Manager, Possible solution

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Hardware Installation (continued)

Symptom

A device does not work after installing a new device.

Possible solution

To resolve a device conflict, you may need to disable one of the devices or uninstall an old device driver:

1Click the Windows Vista start button, right-clickComputer, and then click Properties.

2Under Tasks, click Device Manager.

3Click the plus sign (+) next to the problem device, and check for exclamation points in a yellow circle near the device icon. The exclamation point means that there is a device conflict or a problem with the device. Exclamation points do not always appear when a device is not working properly.

4If you have removed a hardware device, and the device driver is listed in the Device Manager, this may be causing the device conflict. To uninstall the old driver so that the new device driver works properly, right-click the device, click Uninstall, and then click OK.

5Double-click the name of the device, and then select Properties.

6Click the Resources tab to verify that there is a device conflict.

7Click the General tab to see whether your device is enabled and working properly. If it is available, click the Troubleshoot button, and then follow the onscreen instructions in the device troubleshooter wizard.

8Click the Windows Vista start button, click the Arrow button next to the Lock button, and then click Restart.

Troubleshooting Computer Problems 47

Contents

Page Page Table of Contents Using DVD Media Drives Caring for Your HP Firebird Maintenance Troubleshooting Computer Problems Updating Drivers Setting Up Your HP Firebird Storing documentation and recovery discs Connecting to the HP Firebird Connector/LED/Button Description and function (A) (B) (C) Placing the HP Firebird in the proper location Using surge protection Opening the HP Firebird Closing the HP Firebird To disable SLI Re-enablingSLI Selecting HDMI as the default video output Adjusting the screen mode by using Windows Vista Adjusting the screen resolution by using Windows Vista Adjusting the screen resolution by using the NVIDIA Control Panel Setting Up a Wired (Ethernet) Connection ACTIVITY — LINK — Page Turning On Your HP Firebird for the First Time Finding information on the Web Finding onscreen Help and Support Center Using Shut Down Using the Power button to restart your HP Firebird Using Hibernate mode Automatic Sleep, Hibernate, or Away mode Using the HP Firebird with Safety and Comfort Safety & Comfort Guide Windows Vista start button All Programs User Guides Protecting the HP Firebird Computer risk Security feature Using passwords Configuring for automatic Microsoft software updates Installing critical security updates Configuring and registering Norton Internet Security software Manually running a scan Setting a Full System Scan time Setting up a Custom Scan time Page Using DVD Media Drives Handling CDs and DVDs Inserting and removing CDs and DVDs Disc Features and Compatibility Table Can be Plays in Disc File type Optical Drive Quick Reference Table DVD+ Combo Light BD HD Using Blu-rayDisc Drives Page Caring for Your HP Firebird Page Maintenance Reviewing programs that run automatically at startup Keep the system tray clean Manual Disk Cleanup Automatic Disk Cleanup Browse Running the Disk Defragmenter Program 3Click Start Task Manager End Task 6Click Defragment Now Safe Mode Checking for Hard Disk Drive Errors 1Click the Windows Vista start button, and then click Computer Properties Check Now Automatically fix file system errors Cleaning the HP Firebird Cleaning vents Cleaning fans, heat sink, and inside the HP Firebird Cleaning the keyboard and mouse Troubleshooting Computer Problems Audio (continued) CD and DVD Drives Computer CD and DVD Drives (continued) Video Click the Windows Vista start button, right-click Computer, and then click Properties Device Manager Sound, video and game Display (Monitor) 2 Click Display Settings Resolution Hard Disk Drive Ctrl Alt Delete 2Click Start Task Manager Hardware Installation Windows Vista start button, click the Arrow button next to Switch User Hardware Installation (continued) Uninstall Resources General Troubleshoot Internet Access 2 Click Hardware and Sound 3 Double-click Phone and Modem Options Modems Internet Access (continued) 1 Click the Windows Vista start button, All Programs then click Windows Defender Scan Pop-up Keyboard and Mouse Shut Down Enter Keyboard and Mouse (continued) Control Panel Hardware and Sound Mouse 3Click the Pointer Options tab Power (continued) 1 Click the Windows Vista start button, click Settings 2 Click Clock, Language, and Region, and then click Date and Time Date and Time Performance 2 Click the Windows Vista start button Shut Down Performance (continued) End Task 6Click Defragment now 2Click Uninstall a program Click the Windows Vista start button, and then Automatically fix file system errors and Scan for and attempt recovery of bad sectors check boxes Miscellaneous (click the Windows Vista start button My Computer Advanced System Settings Settings Updating Drivers Page System Recovery Creating the recovery file Recording the recovery file to disc—methodone Recording the recovery file to disc—methodtwo Recovery from the recovery partition on your hard disk drive Recovery from the Windows Start Menu Recovery if you cannot get to the desktop Recovery from the recovery disc Recovery from the Microsoft Windows Vista OS recovery disc Using the Application and Driver Recovery disc Install Me First HP System Information Utility Install.bat .exe Post-recoveryProcedure Index