Display (Monitor)

In addition to the information listed here, also refer to the documentation that came with your monitor.

Symptom

Possible solution

 

 

Screen is blank, and

Reconnect the power cord to the back of the monitor and to the wall

monitor power light is

outlet.

not lit.

 

Press the On button on the front of the monitor.

 

 

 

Screen is blank.

Press the space bar on the keyboard, or move the mouse, to make the

 

screen display visible again.

 

 

 

Press the Sleep button (select models only), or the Esc key on the

 

keyboard, to resume from Sleep mode.

 

 

 

Press the Power button on the left side of the badge to turn on the

 

computer.

 

 

 

Inspect the monitor video connector for bent pins:

 

￿ If any of the pins are bent, replace the monitor connector cable.

 

￿ If no pins are bent, reconnect the monitor connector cable to the

 

computer.

 

 

 

Ensure that the video cards are properly seated in the connection slots

 

on the motherboard.

 

 

System turns on, but

This beeping is called a POST (Power-On Self Test) error code.

monitor is blank and

Record the pattern of beeping (ex.: 3 short, 1 long, repeating). Error

system is making

codes vary from system to system, with the exception of a few codes

strange beeping

outlined in the following list. Some motherboards are equipped with a

sounds.

small character display that prints out a code accompanying these

 

 

beeps. Record this code if available.

 

￿ 1 short beep: Normal start, self test passed.

 

￿ 1 long, 1 short beep: Problem with motherboard.

 

￿ 1 long, 3 short beeps: Problem with video card.

 

￿ 1 beep, repeating: Problem with RAM.

 

￿ Continuous beep: Power connection to video card(s) dislodged or

 

disconnected.

 

Try removing your video card(s) and reseating them. Also try removing

 

all RAM modules but one, powering on, listening for error codes,

 

powering off, adding another, etc., recording notes as you go. Contact

 

Customer Care after you have written down the code(s) and tried

 

reseating components, or require help doing so.

 

 

Images on the screen

Adjust the monitor resolution setting in Windows Vista:

are too large or too

1 Right-click the desktop, and then click Personalize.

small, or the images

2 Click Display Settings.

are fuzzy.

3 Adjust the Resolution slider as necessary.

 

 

 

44HP Firebird Desktop Essentials (Features may vary by model)