Miscellaneous

Symptom

Possible solution

 

 

Computer overheats.

If your computer is liquid-cooled and you replaced the power

 

supply, check that you have reconnected all the cables.

 

A buildup of dust also causes overheating. See “Keeping the HP

 

Firebird Free of Dust and Dirt.”

 

 

Error message:

Close all open programs, and then try the

Insufficient memory.

desired task again, or restart your computer

 

(click the Windows Vista start button,

 

click the Arrow button next to the Lock button, and then click

 

Restart). If the message displays again, consider purchasing and

 

installing additional memory.

System starts, but blue screens appear randomly in Windows and system reboots.

This can be caused by a bad memory module. Run a memory test using System Recovery. Try to get an error code from the blue screen by disabling automatic restart:

￿Reboot your PC.

￿Press F8 after the memory count, but before Windows loads.

￿Select Safe Mode, and then press Enter.

￿On the desktop, right-click on My Computer and click Properties.

￿In Vista, click Advanced System Settings. In XP, click the Advanced tab.

Then click Settings under Startup and Recovery.

￿Uncheck Automatically restart and click OK, then click OK again, and then restart normally.

Back in Windows again, wait until you get another blue screen and record the error code along with any files mentioned. Customer Care will ask for this information.

56HP Firebird Desktop Essentials (Features may vary by model)