Solve printing problems | 77 |
The device shuts down unexpectedly | 77 |
All device lights are on or flashing | 78 |
The device is not responding (nothing prints) | 78 |
Device does not accept print cartridge | 79 |
Device takes a long time to print | 79 |
Blank or partial page printed | 80 |
Something on the page is missing or incorrect | 80 |
Placement of the text or graphics is wrong | 81 |
Poor print quality and unexpected printouts | 82 |
General tips | 82 |
Meaningless characters print | 83 |
Ink is smearing | 84 |
Ink is not filling the text or graphics completely | 85 |
Output is faded or dull colored | 85 |
Colors are printing as black and white | 86 |
Wrong colors are printing | 86 |
Printout shows bleeding colors | 87 |
Colors do not line up properly | 87 |
Lines or dots are missing from text or graphics | 87 |
Solve | 88 |
Media is not supported for the device | 88 |
Media is not picked up | 88 |
Media is not coming out correctly | 88 |
Pages are skewing | 89 |
Multiple pages are being picked up | 89 |
Troubleshoot installation issues | 89 |
Hardware installation suggestions | 89 |
Software installation suggestions | 90 |
Problems setting up 802.11 or Bluetooth wireless communication | 90 |
Check the wireless printer accessory | 91 |
Check the wireless settings | 91 |
Check the network communication | 91 |
Check the wireless signal | 92 |
Clear jams | 93 |
Clear a jam in the device | 93 |
Tips for avoiding jams | 94 |
6 |
|
Interpret | 95 |
A HP supplies and accessories |
|
Order printing supplies online | 101 |
Accessories | 101 |
Supplies | 101 |
Print cartridges | 101 |
HP media | 102 |
B Support and warranty |
|
104 | |
Obtain electronic support | 105 |
4