Solve printing problems

77

The device shuts down unexpectedly

77

All device lights are on or flashing

78

The device is not responding (nothing prints)

78

Device does not accept print cartridge

79

Device takes a long time to print

79

Blank or partial page printed

80

Something on the page is missing or incorrect

80

Placement of the text or graphics is wrong

81

Poor print quality and unexpected printouts

82

General tips

82

Meaningless characters print

83

Ink is smearing

84

Ink is not filling the text or graphics completely

85

Output is faded or dull colored

85

Colors are printing as black and white

86

Wrong colors are printing

86

Printout shows bleeding colors

87

Colors do not line up properly

87

Lines or dots are missing from text or graphics

87

Solve paper-feed problems

88

Media is not supported for the device

88

Media is not picked up

88

Media is not coming out correctly

88

Pages are skewing

89

Multiple pages are being picked up

89

Troubleshoot installation issues

89

Hardware installation suggestions

89

Software installation suggestions

90

Problems setting up 802.11 or Bluetooth wireless communication

90

Check the wireless printer accessory

91

Check the wireless settings

91

Check the network communication

91

Check the wireless signal

92

Clear jams

93

Clear a jam in the device

93

Tips for avoiding jams

94

6 Control-panel lights reference

 

Interpret control-panel lights

95

A HP supplies and accessories

 

Order printing supplies online

101

Accessories

101

Supplies

101

Print cartridges

101

HP media

102

B Support and warranty

 

Hewlett-Packard limited warranty statement

104

Obtain electronic support

105

4

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HP H470WBT Mobile Inkjet CB028A#B1H Control-panel lights reference, HP supplies and accessories, Support and warranty