Preparing to call technical support
If you cannot solve a problem using the troubleshooting tips in this section, you might need to call technical support. Contact your regional HP authorized service provider. Have the following information available when you call:
●Display model number
●Serial number for the display
●Purchase date on invoice
●Conditions under which the problem occurred
●Error messages received
●Hardware configuration
●Hardware and software you are using
54 Appendix A Troubleshooting | ENWW |