HP M2525TU, M2599XX, M2526TU, M2500 Flowchart 2.1-Initial Troubleshooting, Flowchart No Power Part

Models: M2200 M2525TU M2527TU M2501TU M2261TU M2267TU M2504TU M2523TU M2529TU M2273TU M2521TU M2520TU M2246AP M2251AP M2507TU M2265TU M2510TU M2513TU M2274TU M2515LA M2522TU M2254AP M2425LA M2276TU M2277TU M2258TU M2502TU M2508TU M2514TU M2263TU M2517TU M2599XX M2257TU M2500 M2519TU M2528TU M2250AP M2503TU M2505TU M2262TU M2526TU M2506TU M2516TU M2259TU M2512TU

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Troubleshooting

Flowchart 2.1—Initial Troubleshooting

Begin

troubleshooting.

N

Is there power?

Y

N

Go to

“Flowchart

2.2—No Power,

Part 1.”

Beeps,

Check

 

 

 

LED board,

 

 

 

LEDs, or error

 

N

 

speaker

 

 

messages?

 

 

connections.

 

 

Go to

Y

 

 

 

All drives

 

 

 

“Flowchart

 

 

working?

 

2.17—Nonfunc-

N

 

Y

 

tioning Device.”

 

 

 

 

Go to

 

 

Is there video?

 

 

 

“Flowchart

 

N

Go to

(no boot)

2.6—No Video,

 

 

“Flowchart

 

Part 1.”

 

 

Y

Keyboard/

 

2.18—Nonfunc-

 

 

 

pointing

 

tioning Keyboard”

 

 

device work-

 

or “Flowchart

N

 

ing?

 

2.19—Nonfunc-

 

Go to

Y

 

tioning Pointing

Is the OS

 

 

Device.”

“Flowchart

 

 

 

 

 

loading?

2.9—No Operating

 

N

 

 

System (OS)

 

 

Go to

Y

Loading.”

Connecting

 

 

“Flowchart

 

 

to network

 

2.20—No

 

 

or modem?

 

N

 

 

Network/Modem

 

 

 

 

Y

 

Connection.”

 

Go to

 

Is there

 

 

 

“Flowchart

 

 

 

sound?

2.15—No Audio,

 

 

 

Y

Part 1.”

End

 

 

 

 

 

 

Maintenance and Service Guide

2–9

Page 47
Image 47
HP M2525TU, M2599XX, M2526TU, M2528TU, M2529TU, M2527TU, M2523TU Flowchart 2.1-Initial Troubleshooting, Flowchart No Power Part