Chapter Troubleshooting | Nortel Networks 10BASE-T instruction

MultiLink Trunk Configuration	3-58
MultiLink Trunk Configuration Screen	3-60
MultiLink Trunk Utilization Screen	3-62
Port Mirroring Configuration	3-65
Rate Limiting Configuration	3-69
IGMP Configuration Menu	3-72
IGMP Configuration	3-73
Multicast Group Membership	3-77
Port Statistics	3-79
ATM Configuration Menu	3-83
Before Configuring Your ATM MDA	3-84
LEC Configuration	3-85
ATM MDA Configuration	3-88
ATM MDA Software Download	3-91
Console/Comm Port Configuration	3-94
Renumber Stack Units	3-101
Hardware Unit Information	3-103
Spanning Tree Configuration	3-103
Spanning Tree Port Configuration	3-105
Display Spanning Tree Switch Settings	3-108
TELNET/SNMP Manager List Configuration	3-111
Software Download	3-114
Configuration File	3-118
Display Event Log	3-121
Excessive Bad Entries	3-122
Write Threshold	3-123
Flash Update	3-123
Save Current Settings	3-124
Reset	3-124
Reset to Default Settings	3-127
Logout	3-130

Chapter 4

Troubleshooting

Interpreting the LEDs

4-2

309985-C Rev 00

xi

Image 11

Nortel Networks 10BASE-T manual Chapter Troubleshooting

Contents

Using the BayStack 410-24T 10BASE-T Switch USA Requirements Only Copyright 2000 Nortel NetworksTrademarks Statement of Conditions EC Declaration of Conformity Japan/Nippon Requirements OnlyTaiwan Requirements Canada Requirements Only Nortel Networks NA Inc. Software License Agreement Rev Page Contents Viii Chapter Installing the BayStack 410-24T Switch Chapter Using the Console Interface Chapter Troubleshooting Appendix B Media Dependent Adapters Appendix D Connectors and Pin Assignments Page Figures Vlan Configuration Spanning Multiple Switches IP Configuration/Setup Screen Standalone Switch Figure B-1 Figure C-3 Page Tables 102 Preface This guide has four chapters, six appendixes, and an index Switch View a sample BootP configuration fileAudience Organization Text Conventions Acronyms Media dependent adapter Remote Authentication Dial-In User ServicesReverse Address Resolution Protocol Redundant power supply unit Related Publications Technical Solutions Center Telephone How to Get HelpPage Description BayStack 410-24T Switch Comm Port Front Panel Uplink/Expansion ModuleSlot 10BASE-T Port Connectors Label Type Color State Meaning BayStack 410-24T Switch LED DescriptionsLED Display Panel Provides descriptions of the LEDs CAS Up Stack mode Off Switch is in standalone mode Green Back Panel BayStack 410-24T Switch Back Panel Country/Plug description Specifications Typical plug AC Power ReceptacleInternational Power Cord Specifications Cooling Fans Rpsu ConnectorCascade Module Slot Features Telnet Introduction to the BayStack 410-24T Switch Virtual Local Area Networks VLANs Security BayStack 410-24T Switch Security Feature See MAC Address-Based Security on MAC Address-Based Security Snmp Security Ieee 802.1pRADIUS-Based Network Security Flash Memory Storage Igmp Snooping FeatureConfiguration and Switch Management Switch Software Image Autosensing and Autonegotiation Configuration Parameters Port Mirroring MultiLink TrunkingIeee 802.1Q VLANs BootP Automatic IP Configuration/MAC Address Supported Snmp Traps Trap Name Configurable Sent whenSnmp MIB Support Snmp Trap Support Desktop Switch Application Network Configuration BayStack 410-24T Switch Used as a Desktop Switch BayStack 410-24T Switch Used as a Workgroup Switch Segment Switch Application Configuring Power Workgroups and a Shared Media Hub High-Density Switched Workgroup Application Fail-Safe Stack Example Fail-Safe Stack Application 10. Compatible Software Versions Stack Operation Using the BayStack 410-24T 10BASE-T Switch BayStack 400-ST1 Cascade Module Cascade a Out ConnectorUnit Select Switch 12. Connecting Cascade Cables Cascade a In Connector Base Unit Using the BayStack 410-24T 10BASE-T Switch Stack Configurations Stack Down Configurations Stack Up Configurations 14. Stack Down Configuration Example Redundant Cascade Stacking Feature 15. Redundant Cascade Stacking Feature 16. Port-Based Vlan Example Ieee 802.1Q Vlan Workgroups Ieee 802.1Q Tagging 17. Default Vlan Settings 18. Port-Based Vlan Assignment 20 .1Q Tag Assignment VLANs Spanning Multiple 802.1Q Tagged Switches VLANs Spanning Multiple Switches 23. VLANs Spanning Multiple Untagged Switches VLANs Spanning Multiple Untagged Switches 24. Possible Problems with VLANs and Spanning Tree Protocol 25. Multiple VLANs Sharing Resources Shared Servers 26. Vlan Broadcast Domains Within the Switch Default Vlan Configuration screen opens Figure To configure the Vlan port membership for Vlan 28. Vlan Configuration Screen Example To configure the Pvid port Vlan identifier for Port 29. Default Vlan Port Configuration Screen Example Vlan Workgroup Summary 30. Vlan Port Configuration Screen Example 31. Vlan Configuration Spanning Multiple Switches Vlan Configuration Rules Igmp Snooping 32. IP Multicast Propagation With Igmp Routing 33. BayStack 410-24T Switch Filtering IP Multicast Streams 1 34. BayStack 410-24T Switch Filtering IP Multicast Streams 2 Igmp Snooping Configuration Rules 35. Prioritizing Packets Ieee 802.1p Prioritizing 36. Port Transmit Queue Traffic Class Configuration screen opens Figure To configure the port priority level, follow these steps 38. Setting Port Priority Example Vlan Port Configuration screen opens Figure MultiLink Trunks 39. Switch-to-Switch Trunk Configuration Example 40. Switch-to-Server Trunk Configuration Example Client/Server Configuration Using MultiLink Trunks 41. Client/Server Configuration Example Setting Up the Trunk Configuration for S1 Trunk Configuration Screen ExamplesTrunk Configuration Screen for Switch S1 43. MultiLink Trunk Configuration Screen for Switch S1 MultiLink Trunk Configuration screen opens Figure Using the BayStack 410-24T 10BASE-T Switch 44. MultiLink Trunk Configuration Screen for Switch S2 Trunk Configuration Screen for Switch S2 Using the BayStack 410-24T 10BASE-T Switch 45. MultiLink Trunk Configuration Screen for Switch S3 Trunk Configuration Screen for Switch S3 Using the BayStack 410-24T 10BASE-T Switch 46. MultiLink Trunk Configuration Screen for Switch S4 Trunk Configuration Screen for Switch S4 Using the BayStack 410-24T 10BASE-T Switch MultiLink Trunking Configuration Rules Before Configuring Trunks Using the BayStack 410-24T 10BASE-T Switch 47. Loss of Distributed Trunk Members 48. Path Cost Arbitration Example Spanning Tree Considerations for MultiLink Trunks 49. Example 1 Correctly Configured Trunk 50. Example 2 Detecting a Misconfigured Port Additional Tips About the MultiLink Trunking Feature Port Mirroring Conversation Steering 51. Port-Based Mirroring Configuration Example Port-Based Mirroring Configuration Using the BayStack 410-24T 10BASE-T Switch 52. Port Mirroring Port-Based Screen Example Address-Based Mirroring Configuration 53. Address-Based Mirroring Configuration Example 54. Port Mirroring Address-Based Screen Example Port Mirroring Configuration Rules Installation Requirements Installing the BayStack 410-24T Switch Contents will be the same Installing the BayStack 410-24T Switch on a Flat Surface Installation Procedure Installing the BayStack 410-24T Switch in a Rack Positioning the Chassis in the Rack Attaching Mounting Brackets Attaching Devices to the BayStack 410-24T Switch BASE-T Port Connections Connecting 10BASE-T Ports and 10/100 MDA Ports Fiber Optic Port Connections Connecting Fiber Optic MDA Ports Console/Comm Port To connect a terminal to the Console/Comm port Connecting a Terminal to the Console/Comm Port Connecting Power Grounded AC Power Outlet BayStack 410-24T Switch AC Power Receptacle Stage Description LED indication Verifying the InstallationVerifying the Installation Using the LEDs Power-Up Sequence Configuration includes an additional test Cascade Sram test Verifying the Installation Using the Self-Test Screen 12. Nortel Networks Logo Screen Standalone Switch Setup Initial Setup 13. Main Menu for Standalone Switch 14. IP Configuration/Setup Screen Standalone Switch Stack Setup 15. Main Menu Standalone Switch Example 17. IP Configuration/Setup Screen Stack Configuration Installing the BayStack 410-24T Switch Page Chapter Using the Console Interface Navigating the CI Menus and Screens Using the CI Menus and Screens Map of Console Interface Screens Screen Fields and Descriptions Console Interface Main Menu Main Menu Console Interface Main Menu options Describes the CI main menu options Reset to Default Configuration FileSave Current Settings Reset Logout OptionDescription IP Configuration/Setup Screen IP Configuration/Setup IP Configuration/Setup Screen Fields Describes the IP Configuration/Setup screen fields Ping Choosing a BootP Request ModeFieldDescription IP Address to BootP or Last Address BootP Disabled BootP Always BootP When Needed Field Description Read-Only Snmp ConfigurationDescribes the Snmp Configuration screen fields Snmp Configuration Screen Fields Snmp Configuration Screen Fields Describes the System Characteristics screen fields System Characteristics System Characteristics Screen Fields System Characteristics Screen Fields Describes the Switch Configuration Menu screen options Switch Configuration Switch Configuration Menu Screen Options Switch Configuration Menu Screen Options MAC Address Table Screen MAC Address Table Find an Address Describes the MAC Address Table screen fieldsMAC Address Table Screen Fields Field Description Aging Time MAC Address-Based Security MAC Address Security Configuration Menu MAC Address Security Configuration Menu Options MAC Address Security Configuration MAC Address Security Configuration Screen Partition Time MAC Address Security Configuration Screen FieldsField Description MAC Address Security SNMP-Locked MAC Address Security Port Configuration 10. MAC Address Security Port Configuration Screen 1 11. MAC Address Security Port Configuration Screen 2 Trunk MAC Address Security Port Configuration Screen FieldsField Description Unit Port 12. MAC Address Security Port Lists Screens 5 Screens MAC Address Security Port Lists Port List MAC Address Security Port Lists Screen FieldsField Description Entry Port List Syntax Copying an Existing Field into an Adjacent Field Adding a New Port to an Existing Port Number ListRemoving a Port from an Existing Port Number List 14. MAC Address Security Table Screens 16 Screens MAC Address Security Table 15. MAC Address Security Table Screen Allowed Source MAC Address Security Table Screen FieldsField Description Find an Address Vlan Configuration Menu 12. Vlan Configuration Menu Screen Options 12 describes the Vlan Configuration Menu screen options Vlan Configuration Field Description Create Vlan 13 describes the Vlan Configuration screen fieldsVlan Configuration Screen Fields Protocol Id PID Vlan Type Port Membership 13. Vlan Configuration Screen FieldsField Description User-defined PID Vlan State PID Name Encapsulation PID Value hex Vlan Type Predefined Protocol Identifier PID PID Value hex Comments Reserved PIDs Vlan Port Configuration Gigabit Ports and BayStack 410-24T Switch Ports Restriction Filter Tagged Frames 16 describes the Vlan Port Configuration screen fieldsVlan Port Configuration Screen Fields 16. Vlan Port Configuration Screen Fields 19. Vlan Display by Port Screen Vlan Display by Port Traffic Class Configuration Field Description User Priority 18 describes the Traffic Class Configuration screen fieldsTraffic Class Configuration Screen Fields Rev Port ConfigurationPort Configuration Screen 1 Port Configuration Screen Fields 19 describes the Port Configuration screen fields Speed/Duplex1 High Speed Flow Control ConfigurationLnkTrap Autonegotiation 20. High Speed Flow Control Configuration Screen Fields 23. High Speed Flow Control Configuration Screen High Speed Flow Control Configuration Screen Fields Choosing a High Speed Flow Control Mode Asymmetric Mode MultiLink Trunk ConfigurationSymmetric Mode Utilization 21. MultiLink Trunk Configuration Menu Screen OptionsOption Description MultiLink Trunk MultiLink Trunk Configuration Screen Field Description Trunk MultiLink Trunk Configuration Screen Fields MultiLink Trunk Utilization Screen MultiLink Trunk Configuration Screen Fields 26. MultiLink Trunk Utilization Screen 1 Unit/Port 23 describes the MultiLink Trunk Utilization screen fieldsMultiLink Trunk Utilization Screen Fields Traffic Type Last 30 Minutes Port Mirroring Configuration23. MultiLink Trunk Utilization Screen Fields Field Description Last 5 Minutes 24. Port Mirroring Configuration Screen Fields 24 describes the Port Mirroring Configuration screen fields Address B Field Description Monitor Unit/PortUnit/Port Y Address a Address-based Monitoring ModesFields Description Port-based 29. Rate Limiting Configuration Screen 1 Rate Limiting Configuration 30. Rate Limiting Configuration Screen 2 Limit 26 describes the Rate Limiting Configuration screen fieldsRate Limiting Configuration Screen Fields Packet Type 27. Igmp Configuration Menu Screen Options Igmp Configuration Menu27 describes the Igmp Configuration Menu screen options Membership Igmp ConfigurationOption Description Display Multicast Group Field Description 28 describes the Igmp Configuration screen fieldsIgmp Configuration Screen Fields Igmp Configuration Screen Fields 28. Igmp Configuration Screen Fields Configuring Ports as Static Router Ports Multicast Group Membership Option Description 29 describes the Multicast Group Membership screen optionsMulticast Group Membership Screen Options 34. Port Statistics Screen Port Statistics Port Statistics Screen Fields 30 describes the Port Statistics screen fieldsGigabit MDA Port Statistics Screen Fields Pause Frames Single Collisions 35. ATM Configuration Menu Screen ATM Configuration Menu Before Configuring Your ATM MDA MDA Software 31 describes the ATM Configuration Menu screen optionsLEC Configuration 31. ATM Configuration Menu Screen Options LEC Configuration Screen Fields 32 describes the LEC Configuration screen fields LEC Configuration Screen Fields 32. LEC Configuration Screen Fields ATM MDA Configuration ATM MDA Configuration Screen Fields 33 describes the ATM MDA Configuration screen fields UNI Version User Defined Field Description PHY Type ATM MDA Software Download Tftp Server IP Address 34 describes the ATM MDA Software Download screen fields34. ATM MDA Software Download Screen Fields Using the Console Interface 35. Console/Comm Port Configuration Screen Fields Console/Comm Port Configuration Baud, 4800 Baud, 9600 Baud, 19200 Baud, 38400 Baud Console Stack FieldDescription Console SwitchPassword Type Telnet Switch Console Read-Write Switch PasswordField Description Telnet Stack Console Read-Only An Ascii string of up to 15 printable characters Any Ascii string of up to 15 printable characters Server 40. Renumber Stack Units Screen Renumber Stack Units 36. Renumber Stack Units Screen Options 36 describes the Renumber Stack Units screen options Hardware Unit Information Spanning Tree Configuration Return to Main Menu 37. Spanning Tree Configuration Menu Screen Options 43. Spanning Tree Port Configuration Screen 1 Spanning Tree Port Configuration Spanning Tree Port Configuration Screen Fields 44. Spanning Tree Port Configuration Screen 2 Spanning Tree Port Configuration Screen Fields 45. Spanning Tree Switch Settings Screen Display Spanning Tree Switch Settings Parameter Description 39 describes the Spanning Tree Switch Settings parameters39. Spanning Tree Switch Settings Parameters Time Parameter Description Forward DelayDelay Bridge Hello 46. TELNET/SNMP Manager List Configuration Screen TELNET/SNMP Manager List Configuration Login Timeout Login Retries Inactivity Event Logging 40. TELNET/SNMP Manager List Configuration Screen Fields Mask Field Description Allowed SourceIP Address Software Download 41. Software Download Screen Fields 41 describes the Software Download screen fields New Image LED Indications During the Download Process Link status LEDs ports 18 to 24 only The LEDs begin to Phase Description LED Indications42. LED Indications During the Software Download Process 48. Configuration File Download/Upload Screen Configuration File Image to Server 43. Configuration File Download/Upload Screen FieldsCopy Configuration Retrieve Configuration These parameters are not saved Used in this screen See Parameters Not Saved to the Configuration File 49. Event Log Screen Display Event Log 50. Sample Event Log Entry Showing Excessive Bad Entries Excessive Bad Entries Write Threshold Flash Update Reset Save Current Settings 53. Self-Test Screen After Resetting the Switch 54. Nortel Networks Logo Screen Reset to Default Settings 55. Self-Test Screen After Resetting to Default Settings 129 Logout 57. Password Prompt Screen Chapter Troubleshooting Interpreting the LEDs Troubleshooting Diagnosing and Correcting the Problem Corrective Actions Normal Power-Up SequenceSymptom Probable cause Corrective action See Port Connection Problems on Port Connection Problems Port Interface Autonegotiation Modes Error code Description Corrective action Software Download Error CodesSoftware Download Error Codes Center Page Electrical Parameter Operating Specification Storage SpecificationParameter Specifications Environmental Network Protocol and Standards Compatibility Physical DimensionsPerformance Specifications Electromagnetic Emissions Safety Agency CertificationData Rate Interface Options Declaration of Conformity Electromagnetic Immunity Type Model/Description See Appendix B Media Dependent Adapters Label Description 10BASE-T/100BASE-TX MDA 100BASE-FX MDAs Figure B-2 BASE-FX MDA Front Panels Table B-2 BASE-FX MDA Components Figure B-3. Installing an MDA Installing an MDA Loosen the thumbscrews and remove the MDA When replacing an installed MDARemove the AC power cord from the power source Replacing an MDAPage To learn more about See Appendix C Quick Steps to Features To create or modify an 802.1Q VLAN, follow the flowcharts Configuring 802.1Q VLANs Figure C-2. Configuring 802.1Q VLANs 2 Figure C-3. Configuring 802.1Q VLANs 3 Figure C-4. Configuring the BayStack 450-2M3/2S3 MDA 1 Configuring the BayStack 450-2M3/2S3 MDAs Figure C-5. Configuring the BayStack 450-2M3/2S3 MDA 2 Figure C-6. Configuring the BayStack 450-2M3/2S3 MDA 3 Figure C-7. Configuring MultiLink Trunks Configuring MultiLink Trunks Figure C-8. Configuring Port Mirroring 1 Configuring Port Mirroring Figure C-9. Configuring Port Mirroring 2 Figure C-10. Configuring Igmp Snooping 1 Configuring Igmp Snooping Figure C-11. Configuring Igmp Snooping 2 Figure C-12. Configuring Igmp Snooping 3 Page Figure D-1. RJ-45 8-Pin Modular Port Connector RJ-45 10BASE-T/100BASE-TX Port Connectors MDI and MDI-X Devices Table D-1 RJ-45 Port Connector Pin AssignmentsPin Signal Description Figure D-2. MDI-X to MDI Cable Connections MDI-X to MDI Cable Connections Figure D-3 MDI-X to MDI-X Cable Connections MDI-X to MDI-X Cable Connections Table D-2 DB-9 Console/Comm Port Connector Pin Assignments DB-9 RS-232-D Console/Comm Port ConnectorPage Appears in this CI screen Field Default setting Appendix E Default Settings Using the BayStack 410-24T 10BASE-TSwitch Default Settings Using the BayStack 410-24T 10BASE-T Switch LEC Console Switch Password Type 40 on Using the BayStack 410-24T 10BASE-T Switch Appendix F Sample BootP Configuration File Using the BayStack 410-24T 10BASE-T Switch Index Index-2 Index-3 Index-4 Index-5 Index-6