The HP Photosmart Software takes a long time before it is ready to transfer images from my camera.

Having a large number of files stored on an optional memory card affects the amount of time it takes for the HP Photosmart Software to start transferring images. Transfer all images stored on the memory card, then format the card (see Install and format an optional memory card” on page 6).

My camera shuts down unexpectedly.

A power surge or electrostatic discharge may have affected the camera. Remove the battery and reset the camera (see Resetting the camera” on page 34). Then reinstall the battery and turn on the camera.

Recharge the battery.

Replace the battery.

I am having a problem installing or using the HP Photosmart Software.

Make sure your computer meets the minimum system requirements as stated on the camera packaging.

Refer to the Hewlett-Packard Technical Support website: www.hp.com/support.

Camera error messages

Should you receive one of the following error messages when using your camera, you can look up details about the message by visiting www.hp.com and searching on the specific code.

Lens Error (general)—M730–021

Lens Error (zoom cannot retract)—M730–022

Lens Error (lens cannot extend)—M730–033

Lens Error (zoom in failed)—M730–041

Lens Error (zoom out failed)—M730–081

Unsupported card—M730–200

Unable to format card—M730–202

Error saving image—M730–100

Error saving video—M730–102

Batteries Low (followed by data on battery types and performance)—AA–400

The HP Photosmart Software takes a long time before it is ready to transfer images from my camera.

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HP M730 manual Camera error messages, My camera shuts down unexpectedly