Lexmark 3400 Series Memory card troubleshooting

To keep a banner print job from jamming:

•Use only the number of sheets needed for the banner.

•Select the following settings to enable the printer to feed paper continuously without jamming:

1With a document open, click File  Print.

2Click Properties, Preferences, Options, or Setup.

3Select the Paper Setup tab.

4From the Paper Size area, select Banner.

5Select Letter Banner or A4 Banner as the paper size.

6Select Portrait or Landscape.

7Click OK.

8Click OK or Print.

Memory card troubleshooting

Memory card cannot be inserted

Make sure that the type of memory card you are using can be used in the printer. See “Inserting a memory card” on

page 36 to determine which slot accommodates your memory card and to see instructions on how to insert it.

Nothing happens when a memory card is inserted

Remove and reinsert the memory card quickly.

Warning: Do not remove cables or photo storage devices while the light is blinking.

See “Inserting a memory card” on page 36 to determine which slot accommodates your memory card and to see

instructions on how to insert it.

Make sure that the type of memory card you are using can be used in the printer. See “Inserting a memory card” on

page 36.

Check that there is no obvious damage to the memory card.

Insert only one memory card at a time.

Disconnect the PictBridge-enabled digital camera from the printer.

Check the cable connections.

1Check the USB cable for any obvious damage.

2Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with the USB symbol .

3Firmly plug the square end of the USB cable into the back of the printer.

Error messages on display

If an error message appears, see “Error messages” on page 71.

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Contents

Main Safety information Contents Page Page Page Page Page Finding information about the printer Page Page Page Setting up the printer Checking the box contents Learning about the printer Understanding the parts of the printer Using the control panel buttons and menus Using the control panel Navigating the control panel menus Using the Copy menu Using the Photo Card menu Page Learning about the software Using the printer software Using the Imaging Studio Page Using the All-In-One Center Opening the All-In-One Center Using the Scanning & Copying tab Using the Saved Images tab Using the Maintain/Troubleshoot link Using the Solution Center Using Print Properties Opening Print Properties Using the Save Settings menu Using the I Want To menu Using the Options menu Using the Photo Editor Using the Web Toolbar Using Fast Pics Loading paper and original documents Loading paper Loading various paper types Page Page Loading original documents on the scanner glass Printing Changing the paper type Printing a document Printing a Web page Printing the text and photos from a Web page Printing cards Printing envelopes Printing transparencies Printing collated copies Printing multiple pages on one sheet Printing the last page first (reverse page order) Working with photos Retrieving and managing photos Inserting a memory card Using a PictBridge-enabled digital camera to control printing photos Transferring digital photos to a computer Browsing and selecting photos stored on the computer Printing photos Printing photos stored on a memory card using the proof sheet Printing photos stored on a memory card using Fast Pics Printing photos from a digital camera using DPOF Printing photos stored on the computer using the Imaging Studio Customizing photos Creating and printing a scrapbook or album page Adding text captions to a photo page Page Copying Making a copy Copying 4 x 6 photos Customizing copy settings Specifying the size of paper loaded Setting the copy quality Making a copy lighter or darker Enlarging or reducing an image Repeating an image on one page using the computer Scanning Scanning an item Scanning a text-only document Scanning a text and graphics document Saving a scanned image Customizing scan settings Scanning documents or images for e-mailing Scanning text for editing Scanning images for editing Scanning clear images from magazines or newspapers Faxing Sending a fax using the software Receiving a fax using the software Page Maintaining the printer Changing a print cartridge Removing a used print cartridge Installing a print cartridge Page Achieving better print quality Improving print quality Aligning the print cartridge using the computer Cleaning the print cartridge nozzles Wiping the print cartridge nozzles and contacts Preserving the print cartridge Cleaning the scanner glass Ordering supplies Using genuine Lexmark print cartridges Page Troubleshooting Setup troubleshooting Incorrect language appears on the display Power button is not lit Software does not install Page does not print Page Cannot print from digital camera using PictBridge Print troubleshooting Improving print quality Poor text and graphic quality Poor quality at the edges of the page Print speed is slow Printer does not print or respond Partial document or photo prints Copy troubleshooting Copier does not respond Scanner unit does not close Poor copy quality Partial document or photo copies Scan troubleshooting Scanner does not respond Scan was not successful Scanning takes too long or freezes the computer Poor scanned image quality Partial document or photo scans Cannot scan to an application Fax troubleshooting Tips for faxing using the Imaging Studio Cannot send or receive a fax Cannot print a fax or received fax has poor print quality Received fax is blank Jams and misfeeds troubleshooting Paper jam in the printer Paper jam in the paper support Paper or specialty media misfeeds Printer does not feed paper, envelopes, or specialty media Banner paper jams Memory card troubleshooting Memory card cannot be inserted Nothing happens when a memory card is inserted Error messages on display Error messages Alignment problem... Cartridge Error Cartridge missing Change paper or photo size setting... Clear the carrier jam... Clear the paper jam... Color ink low Computer not connected Insert camera/memory card. Invalid photo/paper size selection Load paper... No images have been selected. Removing and reinstalling the software Page Notices Trademarks Conventions Federal Communications Commission (FCC) compliance information statement European Community (EC) directives conformity Japanese VCCI notice Korean MIC statement Noise emission levels Waste from Electrical and Electronic Equipment (WEEE) directive ENERGY STAR Power consumption Product power consumption Power Saver Off mode Statement of Limited Warranty Page Page Index A B C D G H I J L Q R S T U W