eSelect your operating system.

fSelect the file you want to download, and follow the directions on the computer screen.

Printer does not print or respond

See “Page does not print” on page 59.

Partial document or photo prints

Make sure the document or photo is loaded correctly on the scanner glass.

Make sure the paper size being used matches the size you selected.

Copy troubleshooting

Copier does not respond

If an error message is displayed, see “Error messages” on page 71.

If the light is not on, see “Power button is not lit” on page 58.

1Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the software” on page 74.

2If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software.

aIn all countries or regions except the United States, select your country or region.

bClick the links for drivers and downloads.

cSelect your printer family.

dSelect your printer model.

eSelect your operating system.

fSelect the file you want to download, and follow the directions on the computer screen.

Scanner unit does not close

1Lift the scanner unit.

2Remove any obstruction keeping the scanner unit open.

3Lower the scanner unit.

Poor copy quality

Examples include:

Blank pages

Checkerboard pattern

Distorted graphics or pictures

Missing characters

Faded print

Dark print

Skewed lines

Smudges

Streaks

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Image 64
Lexmark 3400 Series manual Copy troubleshooting