Scan troubleshooting.........................................................................................................................65
Scanner does not respond.................................................................................. ........................................65
Scan was not successful................................................................................................. ... .........................66
Scanning takes too long or freezes the computer.......................................................................................66
Poor scanned image quality............................................................................................................ ............66
Partial document or photo scans................................................................................................................67
Cannot scan to an application....................................................................................................... ..............67
Fax troubleshooting...........................................................................................................................67Tips for faxing using the Imaging Studio....................................................................................... ..............67
Cannot send or receive a fax................................................................................. .. ...................................67
Cannot print a fax or received fax has poor print quality.............................................................................68
Received fax is blank........................................................................ ..........................................................68
Jams and misfeeds troubleshooting..................................................................................................68Paper jam in the printer......................................................................................................... ......................68
Paper jam in the paper support....................................................................................................... ............68
Paper or specialty media misfeeds................................................................ .............................................69
Printer does not feed paper, envelopes, or specialty media.......................................................................69
Banner paper jams............................................................................................................ .. ........................69
Memory card troubleshooting............................................................................................................70Memory card cannot be inserted................................................................................................................70
Nothing happens when a memory card is inserted............................................................................... ......70
Error messages on display.........................................................................................................................70
Error messages.................................................................................................................................71Alignment problem.................................................................................. ..........................................71
Cartridge Error..................................................................................................... ...............................71
Cartridge missing...............................................................................................................................72
Change paper or photo size setting.......................................................................................72
Clear the carrier jam...................................................................................................................72
Clear the paper jam.......................................................................................................................72
Color ink low......................................................................... ...............................................................72
Could not detect a proof sheet...................................................................................................72
Computer not connected....................................................................................................................73
Insert camera/memory card....................................................................... ......................................73
Invalid photo/paper size selection......................................................................................... ..73
Load paper............................................................................ ...............................................................73
No images have been selected......................................................................................................73
No photo/paper size selection has been made......................................................................73
No photo files found.................................................................................... .....................................73
No proof sheet information....................................................................... .....................................73
Only one device or media card is allowed..........................................................................74
Paper skewed, please reposition................................................................... .............................74
Change paper size setting..........................................................................................................74
PictBridge Communications Error.................................................................................................74
6