Paper or specialty media misfeeds | Lexmark 3400 Series guide

3Press to turn the printer back on.

Paper or specialty media misfeeds

If paper or specialty media misfeeds or skews, or multiple sheets feed or stick together, try the following solutions. Load a smaller amount of paper into the printer.

See “Loading various paper types” on page 27 for information about:

•Maximum loading amounts per paper type

•Specific loading instructions for supported paper and specialty media

Load paper with the print side facing you.

Remove each page as it exits, and let it dry completely before stacking.

Use only new, unwrinkled paper.

Adjust the paper guides:

•When using media less than 8.5 inches wide

•Against the left edge of the paper or media, making sure it does not buckle

Printer does not feed paper, envelopes, or specialty media

If there is a paper jam, see the appropriate paper jam section.

Verify that the specialty media is loaded correctly.

Try loading one page, envelope, or sheet of specialty media at a time.

Make sure the printer is set as the default printer and is not on hold or paused.

1Click:

•For Windows XP Pro: Start Settings Printers and Faxes.

•For Windows XP Home: Start Control Panel Printers and Faxes.

•For Windows 2000: Start Settings Printers.

•For Windows 98/Me: Start Settings Printers.

2Double-click the name of your printer.

3Click Printer.

•Make sure no check mark appears next to Pause Printing.

•Make sure a check mark does appear next to Set As Default.

Banner paper jams

1Press to turn off the printer.

2Remove the jammed banner paper from the printer.

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Lexmark 3400 Series manual Paper or specialty media misfeeds, Printer does not feed paper, envelopes, or specialty media

Contents

Series All-In-One Safety information Contents Working with photos Faxing Scan troubleshooting Please remove your camera to use your memory card Page Click View Users Guide including Setup Troubleshooting Where to findFinding information about the printer Description Description Where to find Click Warranty Information Limited Warranty informationClick Statement of Limited Warranty for Inkjet KnowledgeBase Web site Checking the box contents Setting up the printer Learning about the printer Understanding the parts of the printerUse Using the control panel buttons and menus Using the control panelPress Using the Photo Card menu Using the Copy menuNavigating the control panel menus Menu item Action Menu item Action Using the printer software Using the Imaging StudioLearning about the software Click Details Using the Scanning & Copying tab Using the All-In-One CenterOpening the All-In-One Center Select All-In-One Center Using the Saved Images tab Using the Maintain/Troubleshoot link Using the Solution CenterSelect Solution Center From this tab You can Using Print Properties Using the Save Settings menuOpening Print Properties Using the I Want To menu Using the Photo EditorUsing the Options menu Using the Print Properties tabs Using the Web Toolbar Click File Œ Save asFrom this section You can Using Fast Pics Loading paper Loading paper and original documentsLoading various paper types Load up to Make sure Load up to Make sure Load up to Make sure Load up to Loading original documents on the scanner glass Changing the paper type PrintingPrinting a document Printing a Web Printing cards Printing photos or images from a WebClick Print Now Printing transparencies Printing envelopes Printing multiple pages on one sheet Printing collated copiesCollated Not collated Select the Print Last Page First check box Printing the last page first reverse page order Retrieving and managing photos Working with photosInserting a memory card Slot Memory card Browsing and selecting photos stored on the computer Transferring digital photos to a computerClick Save Photos to PC Click Browse Photos Click Show Folders Printing photos Printing photos from a digital camera using Dpof Printing photos stored on a memory card using Fast PicsClick View and Print Photos Click Print Album Click Show Folders Customizing photos Creating and printing a scrapbook or albumAdding text captions to a photo Page Copying Making a copyCopying 4 x 6 photos Setting the copy quality Customizing copy settingsEnlarging or reducing an image Specifying the size of paper loaded Repeating an image on one page using the computer Scanning an item ScanningScanning a text-only document Click Scan Now Customizing scan settings Scanning a text and graphics documentSaving a scanned image Click Display Advanced Scan Settings Click See More Scan SettingsAdvanced Scan Settings tabs Options Scanning documents or images for e-mailing Scanning images for editing Scanning text for editing Scanning clear images from magazines or newspapers Receiving a fax using the software Sending a fax using the softwareFaxing Click Scan and send a fax Click Preview Now Click Receive a fax or view settings/history Maintaining the printer Installing a print cartridgeChanging a print cartridge Removing a used print cartridgePage Cleaning the print cartridge nozzles Aligning the print cartridge using the computerAchieving better print quality Improving print quality Wiping the print cartridge nozzles and contacts Using genuine Lexmark print cartridges Cleaning the scanner glassPreserving the print cartridge Ordering supplies Recycling Lexmark products Refilling a print cartridge Setup troubleshooting TroubleshootingPower button is not lit Software does not install Does not print Page Cannot print from digital camera using PictBridge Print troubleshooting Poor text and graphic quality Print speed is slow Poor quality at the edges Copy troubleshooting Scan troubleshooting Partial document or photo copiesScanner does not respond Scan was not successful Scanning takes too long or freezes the computerPoor scanned image quality Tips for faxing using the Imaging Studio Fax troubleshootingPartial document or photo scans Cannot scan to an application Cannot print a fax or received fax has poor print quality Jams and misfeeds troubleshootingReceived fax is blank Paper jam in the printer Paper or specialty media misfeeds Printer does not feed paper, envelopes, or specialty mediaBanner paper jams Nothing happens when a memory card is inserted Memory card troubleshootingError messages on display Memory card cannot be inserted Alignment problem Error messages Clear the paper jam Load paper Only one device or media card is allowed Removing and reinstalling the softwarePage Trademarks European Community EC directives conformity Industry Canada compliance statementAvis de conformité aux normes de l’industrie du Canada Product power consumption Power consumptionMode Description Power consumption Watts Meter average sound pressure, dBA Power Saver Statement of Limited WarrantyOff mode Total energy usage Extent of limited warranty Limited warranty service Additional rights Limitation of liability Index Memory cards 36 PictBridge-enabled digital camera