| Maintain the automatic document feeder (ADF) | 18 |
| Clean the paper path | 18 |
| Clean the ADF window | 19 |
| Clean the feed roller | 20 |
| Replace the feed roller and separation pad | 23 |
| Remove the automatic document feeder from the scanner | 23 |
5 | Troubleshooting |
|
| Scanner error messages | 25 |
| Scanner initialization or hardware problems | 27 |
| Scanner does not start | 27 |
| Scanner has stopped working correctly | 28 |
| Scanner operation problems | 28 |
| Scanner will not turn on | 28 |
| Scanner lamp stays on | 29 |
| Scanner does not scan right away | 29 |
| Scanner scans only one side of a | 29 |
| Scanned image is fuzzy | 29 |
| Scanned pages are out of order at the scan destination | 29 |
| Scanner is scanning items very slowly | 29 |
| The image is completely black or completely white | 29 |
| Scanned images are not straight | 30 |
| Vertical white stripes appear on the printed page | 30 |
| Scanner glass is dirty | 30 |
| Scan files are too large | 30 |
| Scanner buttons are not working correctly | 31 |
| Buttons do not work | 31 |
| An unexpected program opens when a button is pressed | 31 |
| Wrong profile is used when a quick start button is pressed | 31 |
| Automatic document feeder (ADF) problems | 32 |
| Paper jamming, skewing, misfeeds, or | 32 |
| Paper does not feed from the ADF | 32 |
| The bottom of the scanned image is cut off | 32 |
| The scanned images have streaks or scratches | 33 |
| An item loaded in the ADF jams repeatedly | 33 |
| Clear jams from the ADF | 33 |
| Remove a paper jam within the ADF | 36 |
| Contact HP Support | 36 |
6 | Advanced technical features |
|
| Long pages | 37 |
| Color dropout | 37 |
| Misfeed (Multipick) Detection | 37 |
Index | 39 | |
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