Contents

Use the Notebook Safely . . . . . . . . . . . . . . . . . . . . . . 3–8Turn Off the Notebook Properly . . . . . . . . . . . . . . . . 3–9Connect to the Internet . . . . . . . . . . . . . . . . . . . . . . 3–10Access the User Guides . . . . . . . . . . . . . . . . . . . . . . . . . 3–13

4 Component ID

Keyboard Components. . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Front Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3

Rear Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3

Left-Side Components . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4

Right-Side Components . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4

Bottom Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6

A Troubleshooting

Quick Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . A–2

Power Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–2

Can the Notebook Not Be Turned On? . . . . . . . . . . . A–3

Is the Notebook Screen Blank? . . . . . . . . . . . . . . . . . A–4

Is Software Functioning Abnormally? . . . . . . . . . . . A–5

Is the Notebook Unresponsive?. . . . . . . . . . . . . . . . . A–6

Is the Notebook Overheating? . . . . . . . . . . . . . . . . . . A–6

Is an External Device Not Working?. . . . . . . . . . . . . A–7

Help and Support Center . . . . . . . . . . . . . . . . . . . . . . . . . A–8

Contact Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . A–9

Preparing to Call Customer Care. . . . . . . . . . . . . . . . A–9

Contacting Customer Care by E-mail

or Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–10

Taking the Notebook to a Service Partner. . . . . . . . A–10

B System Restore

Safeguarding Your Data. . . . . . . . . . . . . . . . . . . . . . . . . . B–2

Altiris Local Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . B–2

Setting System Restore Points . . . . . . . . . . . . . . . . . . . . . B–3

iv

Getting Started

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HP NC4200 manual Component ID