G.1.12 Determining and Reporting Problems

If you encounter a problem while using OpenVMS Management Station, please report it to HP. Depending on the nature of the problem and the type of support contract you have, you can take one of the following actions:

If your software contract or warranty agreement entitles you to telephone support, call HP.

If the problem is related to OpenVMS Management Station documentation, use the Internet address listed in the preface of this manual to send us your comments.

G.1.13 Removing the OpenVMS Management Station Server

When you execute the OpenVMS installation or upgrade procedure, the OpenVMS Management Station server software is automatically installed on your OpenVMS system disk. If this server software is later reinstalled using another kit (for example, a kit downloaded from the Web or a patch kit), you have the option to remove OpenVMS Management Station. If you use the PCSI utility to remove OpenVMS Management Station from the OpenVMS system, the following files are not removed:

TNT$ACS.DAT

TNT$JOURNAL.TNT$TRANSACTION_JOURNAL

TNT$SERVER_ERROR.LOG

TNT$UADB.DAT

TNT$EMERGENCY_MOUNT.COM

Do not delete these files unless you have already removed OpenVMS Management Station.

G.2 Preparing Your PC

During the OpenVMS installation or upgrade procedure, you selected the OpenVMS Management Station client software files to be installed on your OpenVMS system disk (or you added them later using the DCL command PRODUCT INSTALL TNT). After you prepare your OpenVMS system to run the server software, you must prepare your PC to run the client software.

G.2.1 Required Memory and Disk Space

Your PC requires 20 MB of free disk space to install the OpenVMS Management Station client software.

G.2.2 Distribution Files

The OpenVMS Management Station client kit, TNT032-D.EXE for Intel systems (Microsoft Windows 2000 and Windows XP), can be downloaded from the following website:

http://www.hp.com/go/openvms/argus

G.2.3 Required Software

Microsoft Windows 2000 or Windows XP must be installed on each PC on which you want to install the OpenVMS Management Station client.

The version of the Microsoft Management Console (MMC) included in this baselevel requires files provided by Microsoft Internet Explorer, Version 3.02 or later, which must be present on the system.

G.2.4 Time Required for Installation

The time required to install the OpenVMS Management Station client software is approximately 5 minutes.

G.2.5 Copying the Client File to the PC

The client file TNT032-D.EXE can be downloaded from the following website:

http://www.hp.com/go/openvms/argus

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HP OpenVMS 8.x manual Preparing Your PC