Table A-1Numeric Codes and Text Messages (continued)

Control panel message

Description

Recommended action

 

 

 

 

304-Keyboard or System Unit Error

Keyboard failure.

1.

Reconnect the keyboard with computer

 

 

 

turned off.

 

 

2.

Ensure that none of the keys are

 

 

 

depressed.

 

 

3.

Replace the keyboard.

 

 

4.

Replace the system board.

 

 

 

510-Flash Screen Image Corrupted

Flash Screen image has errors.

Reflash the system ROM with the latest

 

 

BIOS image.

 

 

 

 

511-CPU Fan not Detected

CPU fan is not connected or may have

1.

Reseat CPU fan.

 

malfunctioned.

2.

Reseat fan cable.

 

 

 

 

3.

Replace CPU fan.

 

 

 

 

512-Rear Chassis Fan not Detected

Rear chassis fan is not connected or may

1.

Reseat rear chassis fan.

 

have malfunctioned.

2.

Reseat fan cable.

 

 

 

 

3.

Replace rear chassis fan.

 

 

 

 

513-Front Chassis fan not detected

Front chassis fan is not connected or may

1.

Reseat front chassis fan.

 

have malfunctioned.

2.

Reseat fan cable.

 

 

 

 

3.

Replace front chassis fan.

 

 

 

912-Computer Cover Has Been Removed

Computer cover was removed since last

No action required.

Since Last System Startup

system startup.

 

 

 

 

 

917-Front Audio Not Connected

Front audio harness has been detached or

Reconnect or replace front audio harness.

 

unseated from motherboard.

 

 

 

 

 

921-Device in PCI Express slot failed to

There is an incompatibility/problem with this

Try rebooting the system. If the error

initialize

device and the system or PCI Express Link

reoccurs, the device may not work with this

 

could not be retrained to an x1.

system

 

 

 

 

1720-SMART Hard Drive Detects Imminent

Hard drive is about to fail. (Some hard

1.

Determine if hard drive is giving correct

Failure

drives have a hard drive firmware patch that

 

error message. Enter Computer Setup

 

will fix an erroneous error message.)

 

and run the Drive Protection System

 

 

 

test under Storage > DPS Self-test.

 

 

2.

Apply hard drive firmware patch

 

 

 

if applicable. (Available at

 

 

 

http://www.hp.com/support.)

 

 

3.

Back up contents and replace hard

 

 

 

drive.

 

 

 

 

1801-Microcode Patch Error

Processor is not supported by ROM BIOS.

1.

Upgrade BIOS to proper version.

 

 

2.

Change the processor.

1802-Processor Not Supported

Recently installed processor is not

 

supported by the system.

Install a processor supported by your system.

68 Appendix A POST Error Messages

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HP Pro 110 manual Test under Storage DPS Self-test