Table A-1Numeric Codes and Text Messages (continued)

Control panel message

Description

Recommended action

 

 

 

 

2202-PMM Deallocation Error during MEBx

Memory error during POST execution of the

1.

Reboot the computer.

cleanup

Management Engine (ME) BIOS Extensions

2.

Unplug the power cord, re-seat the

 

option ROM.

 

 

 

memory modules, and reboot the

 

 

 

computer.

 

 

3.

If the memory configuration was

 

 

 

recently changed, unplug the power

 

 

 

cord, restore the original memory

 

 

 

configuration, and reboot the

 

 

 

computer.

 

 

4.

If the error persists, replace the system

 

 

 

board.

 

 

 

2211-Memory not configured correctly for

SODIMM1 is not installed.

Make sure there is a memory module in the

proper MEBx execution

 

SODIMM1 socket and that it is properly

 

 

seated.

 

 

 

 

2212-USB Key Provisioning failure writing to

USB device used for USB key provisioning

1.

Try a different USB key device for

device

will not allow BIOS to update provision file

 

provisioning.

 

properly.

2.

If the error persists, update to the latest

 

 

 

 

 

BIOS version and ME firmware

 

 

 

version.

 

 

3.

If the error still persists, replace the

 

 

 

system board.

 

 

 

 

2217-ME Firmware Version request failure

ME firmware is not properly responding to

1.

Reboot the computer.

 

BIOS query for version information.

2.

If the error persists, update to the latest

 

 

 

 

 

BIOS version and ME firmware

 

 

 

version.

 

 

3.

If the error still persists, replace the

 

 

 

system board.

 

 

 

 

2218-ME Firmware Version should be

ME firmware must be updated to match

1.

Update to the latest ME firmware

updated

current functionality contained in the system

 

version.

 

BIOS.

2.

If the error persists and system BIOS

 

 

 

 

 

has been recently updated, restore

 

 

 

previous system BIOS version.

 

 

3.

If the error still persists, replace the

 

 

 

system board.

 

 

 

 

2219-USB Key Provisioning file has invalid

Provisioning file contained on the USB key

1.

Recreate the provisioning file using

header identifier

has been corrupted or is not a valid version

 

third party management console

 

for the current ME firmware.

 

software.

 

 

2.

If the error persists and system BIOS

 

 

 

has been recently updated, restore

 

 

 

previous system BIOS version.

 

 

 

Otherwise, update the ME firmware

 

 

 

version.

 

 

3.

If the error still persists, replace the

 

 

 

system board.

 

 

 

 

70 Appendix A POST Error Messages

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Image 78
HP Pro 110 manual Bios