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HP Pro 3515 E3S87UTABA, D3K31UTABA, 3500p D8C44UTABA, D8C44UT#ABA, C7A35UT#ABA, D3K73UT#ABA, C7A34UT

Models: E3S87UTABA Pro 3515 E3S87UTABA Pro 3400 XZ939UT#ABA C7A31UT#ABA Pro 3400 A7L25UT#ABA C7A34UT D3K73UT#ABA C7A33UT#ABA D8C44UT#ABA D3K31UT#ABA C7A35UT#ABA 3500p D8C44UTABA D3K31UTABA

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7.Disconnect the cables from the rear of the hard drive.

8.Remove the hard drive from the computer.

Drives 107

Image 117

HP Pro 3515 E3S87UTABA, D3K31UTABA, 3500p D8C44UTABA, D8C44UT#ABA, C7A35UT#ABA, D3K73UT#ABA, D3K31UT#ABA, C7A34UT, C7A31UT#ABA

Contents

Maintenance & Service Guide Maintenance & Service Guide About This Book Iv About This Book Table of contents Serial ATA Sata Drive Guidelines and Features Removal and Replacement Procedures Microtower Chassis 126 196 Page Feature Overview Product FeaturesMicrotower Components Small Form Factor Components Activating and Customizing the Software Activating and customizing the software in WindowsActivating the Windows operating system Downloading Windows 7 updates Installing or upgrading device driversCustomizing the monitor display Click Settings Change PC Settings Downloading Windows 8 updatesComputer Setup F10 Utilities Computer Setup F10 Utility1Computer Setup F10 Utility Using Computer Setup F10 Utilities2Computer Setup-File Computer Setup-File3Computer Setup-Storage Computer Setup-StorageSata Defaults OptionDescriptionStorage Options ESATA Port Removable Media BootSata Emulation Max eSATA SpeedBoot Order Shortcut to Temporarily Override Boot OrderDPS Self-Test 4Computer Setup-Security Computer Setup-SecurityMaster Boot Record Network BootSlot Security System IDsSystem Security Secure Boot ConfigurationDriveLock Security 5Computer Setup-Power Computer Setup-PowerComputer Setup-Advanced 6Computer Setup-Advanced for advanced usersOption Heading Power-On Options Onboard Devices Bios Power-OnBus Options Device OptionsRecovering the Configuration Settings VGA ConfigurationAMT Configuration Illustrated parts catalog Microtower Chassis Spare PartsComputer Major Components Description Spare part number Access panel Power supply, 300WFront bezel Description Spare part number Item Description Spare part number Cables Misc Parts Front I/O and USB assemblyChassis fan Wlan coverMisc Boards DrivesDescription Spare part number Hard drive Optical driveSequential Part Number Listing Wlan modulesSpare part Description Number Microtower Chassis Spare Parts For use in Brazil HP Pro 3505 models Illustrated parts catalog Small Form Factor SFF Chassis Spare Parts Power supplyIntel Core i7 processor Intel Core i5 processorsIntel Pentium Dual-Core processors Intel Core i3 processorsCables Misc Parts DVI to VGA adapter not illustrated Illustrated parts catalog Small Form Factor SFF Chassis Spare Parts Serial ATA Hard Drive Characteristics Serial ATA Sata Drive Guidelines and FeaturesSata Hard Drives Sata Hard Drive CablesSmart ATA Drives Electrostatic Discharge Information Routine Care and Disassembly PreparationGenerating Static Relative Humidity Event 55% 40% 10%Personal Grounding Methods and Equipment Preventing Electrostatic Damage to EquipmentStatic Shielding Protection Levels Method VoltageRecommended Materials and Equipment Grounding the Work AreaCleaning the Computer Case General Cleaning Safety PrecautionsOperating Guidelines Routine CareCleaning the Monitor Cleaning the KeyboardCleaning the Mouse Service ConsiderationsPower Supply Fan Tools and Software RequirementsCables and Connectors Lithium Coin Cell BatteryHard Drives Removal and Replacement Procedures Microtower Chassis Serviceability FeaturesPreparation for Disassembly Description Spare part number Access panel 674373-001 Access PanelFront Bezel DDR3-SDRAM DIMMs MemoryDescription Socket Color Insertion Order Populating Dimm SocketsRemoving Memory Modules Page Expansion Cards Slot Type Number of Slots Model 3410 expansion slotsExpansion slot locations model Page Page Page Cable Management Cable Connections Connector Name Connector Color DescriptionDrives System Board Drive Connections Installing Additional DrivesSystem Board Drive Connections System Board Connector System Board Label ColorSystem Board Drive Connections HP Pro System Board Drive Connections Model Yellow Removing an Optical Drive Page HP Pro 3400/3410 Models Front I/O and USB Panel Housing AssemblyPage Remove the optical drive Removing an Optical Drive on Power Switch/LED AssemblyPage System Fan Page Fan Sink Assembly Processor Description Spare part number Intel Core i7 processorsIntel Celeron processors Remove the fan sink Fan Sink Assembly on Page Power Supply System Board Page Battery Page Preparation for Disassembly Description Spare part number Access panel 656832-001 Page Description Spare part number Front bezel 656835-001 GB, PC3-10600 585157-001 635803-001 635802-001 Description Socket Color Removing DIMMs Page Page Description Spare part number Graphics cards Expansion CardPCI Page Page Cable Management Sysfan Drive Positions Removing Drives Page Removing the Hard Drive Page Page Page Power Switch Page Front USB Assembly Page Page Description Spare part number Fan 656834-001 Fan AssemblyPage Description Spare part number Fan sink 657402-001 Fan SinkPage 2600S 2.7 GHz, 8-MB L3 cache, 65W 638419-001 Page Power supply, 220W 656722-001 Power supply, 270W 665224-001 Page System Board Page Battery Page Power Cord Set Requirements Japanese Power Cord RequirementsGeneral Requirements Country Accrediting Agency Country-Specific RequirementsPost Error Messages Table B-1Numeric Codes and Text Messages Post Numeric Codes and Text MessagesAppendix B Post Error Messages Verify monitor is attached and turned Replace diskette drive Options Sata Emulation to IDE, Test under Storage DPS Self-testSelect File Save Changes and Exit Security Drivelock Security. For eachAppendix B Post Error Messages Bios Occurred prior to the ME firmware update Table B-2Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Desktop Management Guide for more Appendix B Post Error Messages Cmos Password Security and ResettingClearing and Resetting the Cmos Resetting the Password JumperPage Safety and Comfort Before You Call for Technical Support Troubleshooting Without DiagnosticsRefer to Helpful Hints on page 145 in this guide Helpful HintsPage Table D-1Solving General Problems Solving General ProblemsComputer date and time display is incorrect Cause Solution Computer will not respond to keyboard or mouse CauseCannot remove computer cover or access panel Cause There is no sound or sound volume is too low Cause SolutionPoor performance Cause Solution Advanced Device OptionsUnder Windows System, click Run All apps iconCause Solution Solving Power Problems Table D-2Solving Power ProblemsPower supply shuts down intermittently Cause Solution Some models, is set to the appropriate voltage. Proper Table D-3Solving Hard Drive Problems Solving Hard Drive ProblemsComputer will not boot from hard drive Cause Solution Nonsystem disk/NTLDR missing message Cause SolutionStorage Boot Order Device ConfigurationComputer seems to be locked up Cause Solution Solving Media Card Reader Problems Table D-4Solving Media Card Reader ProblemsCan not write to the media card Cause Computer’s software is used to safely eject the card Table D-5Solving Display Problems Solving Display ProblemsBlank screen no video Cause Solution Adjust screen resolutionDim characters Cause Solution Image is not centered Cause Solution No Connection, Check Signal Cable displays on screen CauseSelect ImageControl/ Horizontal Position or Vertical Out of Range displays on screen Cause Certain typed symbols do not appear correct Cause Table D-6Solving Audio Problems Solving Audio ProblemsSound from headphones is not clear or muffled Cause There is no sound or sound volume is too low CauseLine-in jack is not functioning properly Cause Table D-7Solving Printer Problems Solving Printer ProblemsPrinter will not print Cause Solution Printer will not turn on Cause SolutionPrinter prints garbled information Cause Solution Table D-8Solving Keyboard Problems Solving Keyboard and Mouse ProblemsEnter Table D-9Solving Mouse ProblemsTable D-10Solving Hardware Installation Problems Solving Hardware Installation ProblemsControl Panel , and then select Device Manager Security USB SecurityComputer will not start Cause Solution Table D-11Solving Network Problems Solving Network ProblemsManager Network status link light never flashes Cause SolutionDiagnostics reports a failure Cause Solving Memory Problems Out of memory error Cause Solution Table D-12Solving Memory ProblemsMemory count during Post is wrong Cause Solution Insufficient memory error during operation Cause SolutionSolving CD-ROM and DVD Problems Solving Processor ProblemsTable D-13Solving Processor Problems Table D-14Solving CD-ROM and DVD ProblemsMovie will not play in the DVD drive Cause Solution Security Network BootCannot eject compact disc tray-load unit Cause Table D-15Solving USB Flash Drive Problems Solving USB Flash Drive ProblemsUSB flash drive not found identified Cause Solution System will not boot from USB flash drive Cause SolutionSolving Internet Access Problems Solving Front Panel Component ProblemsPorts are set to Enabled in Security USB Security Unable to connect to the Internet Cause SolutionClick Internet Options Select Start Control PanelSolving Software Problems Solving Software Problems Contacting Customer Support Why run HP PC Hardware Diagnostics HP PC Hardware DiagnosticsHow to access and run HP PC Hardware Diagnostics Downloading HP PC Hardware Diagnostics to a USB device Restoring and recovering in Windows Backup and RecoverySystem Restore System RecoverySystem Recovery when Windows is responding System Recovery when Windows is not responding Creating recovery media Using recovery media Backing up your information Backup and recovery in WindowsUsing the Windows recovery tools Performing a system recoveryUsing f11 recovery tools Table G-1Specifications SpecificationsTable G-2Specifications SFF SpecificationsCmos IndexLEDs Sata