Manuals / HP / Computer Equipment / Personal Computer

HP D3K31UTABA, Pro 3515 E3S87UTABA, 3500p D8C44UTABA, C7A34UT Table D-1Solving General Problems

Models: E3S87UTABA Pro 3515 E3S87UTABA Pro 3400 XZ939UT#ABA C7A31UT#ABA Pro 3400 A7L25UT#ABA C7A34UT D3K73UT#ABA C7A33UT#ABA D8C44UT#ABA D3K31UT#ABA C7A35UT#ABA 3500p D8C44UTABA D3K31UTABA

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Solving General Problems

You may be able to easily resolve the general problems described in this section. If a problem persists and you are unable to resolve it yourself or if you feel uncomfortable about performing the operation, contact an authorized dealer or reseller.

WARNING! When the computer is plugged into an AC power source, voltage is always applied to the system board. To reduce the risk of personal injury from electrical shock and/or hot surfaces, be sure to disconnect the power cord from the wall outlet and allow the internal system components to cool before touching.

Table D-1Solving General Problems

Computer appears locked up and will not turn off when the power button is pressed.

Cause

Solution

Software control of the power switch is not functional.

1.Press and hold the power button for at least four seconds until the computer turns off.

2.Disconnect the power cord from the electrical outlet.

Computer will not respond to keyboard or mouse.

Cause

Solution

Computer is in Sleep state.

To resume from Sleep state, press the power button.

CAUTION: When attempting to resume from Sleep state, do not hold down the power button for more than four seconds. Otherwise, the computer will shut down and you will lose any unsaved data.

System has locked up.

Restart computer.

 

 

Computer date and time display is incorrect.

 

 

 

Cause

Solution

 

 

RTC (real-time clock) battery may need to be replaced.

Reset the date and time under Control Panel (Computer

NOTE: Connecting the computer to a live AC outlet

Setup can also be used to update the RTC date and time). If

the problem persists, replace the RTC battery. See the

prolongs the life of the RTC battery.

Removal and Replacement section for instructions on

 

installing a new battery, or contact an authorized dealer or

 

reseller for RTC battery replacement.

 

To access Control Panel in Windows 7, select Start, and

 

then select Control Panel.

 

To access Control Panel in Windows 8, from the Start

 

screen, type c, and then select Control Panel from the list of

 

applications.

 

 

Solving General Problems 147

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HP D3K31UTABA, D8C44UT#ABA Table D-1Solving General Problems, Computer will not respond to keyboard or mouse Cause
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E3S87UTABA, Pro 3515 E3S87UTABA, Pro 3400 XZ939UT#ABA, C7A31UT#ABA, Pro 3400 A7L25UT#ABA specifications

The HP D3K31UTABA, 3500p D8C44UTABA, C7A35UT#ABA, D3K31UT#ABA, and D8C44UT#ABA are part of HP's extensive lineup of business laptops and desktop computers, designed to meet the demanding needs of professionals and enterprises. Each model showcases HP's commitment to performance, durability, and user-friendly features, making them suitable for a range of applications in various business environments.

The HP D3K31UTABA is a compact and lightweight laptop that emphasizes portability without compromising performance. It typically features an Intel Core i5 or i7 processor, ensuring smooth multitasking and efficient handling of various applications. The device is usually equipped with a 13.3-inch or 14-inch display with Full HD resolution, offering vibrant colors and sharp visuals that enhance productivity during long hours of work. With a robust battery life, users can work on the go without worrying about frequent recharges.

In contrast, the 3500p D8C44UTABA is a more performance-oriented model tailored for enterprise users who require enhanced processing power and reliable connectivity. This laptop often includes features such as a durable chassis, spill-resistant keyboard, and advanced security options like fingerprint readers and TPM (Trusted Platform Module) for data protection. The 3500p is known for its balance of performance and mobility, making it ideal for professionals who travel frequently.

The C7A35UT#ABA is another strong contender in HP's portfolio, designed to provide exceptional versatility. This model typically features an AMD Ryzen processor, catering to users who prefer AMD for its robust performance in multi-threaded applications. Additionally, it often boasts a larger storage capacity through SSD options, ensuring fast data access and improved overall system responsiveness.

The D3K31UT#ABA and D8C44UT#ABA share similarities in design and performance but may differ in specifications such as RAM size, graphics capabilities, and ports for connectivity. Both models offer scalable configurations, allowing businesses to customize them according to their specific needs.

All these models benefit from HP's proprietary technologies such as HP Fast Charge, allowing users to recharge their batteries quickly, and HP Sure Start, which provides self-healing BIOS protection. They also come with HP’s security suite, ensuring data integrity and user privacy.

In summary, the HP D3K31UTABA, 3500p D8C44UTABA, C7A35UT#ABA, D3K31UT#ABA, and D8C44UT#ABA collectively represent HP's dedication to producing high-quality computing devices that cater to the diverse needs of today’s professionals. With a focus on performance, security, and durability, these models are well-equipped to enhance productivity in any business setting.