Solving Display Problems

If you encounter display problems, see the documentation that came with the monitor and to the common causes and solutions listed in the following table.

Table D-5Solving Display Problems

Blank screen (no video).

Cause

Solution

 

 

Monitor is not turned on and the monitor light is not on.

Turn on the monitor and check that the monitor light is on.

 

 

Bad monitor.

Try a different monitor.

 

 

The cable connections are not correct.

Check the cable connection from the monitor to the computer

 

and to the electrical outlet.

 

 

You may have a screen blanking utility installed or energy

Press any key or click the mouse button and type your

saver features are enabled.

password (if set).

 

 

System ROM is corrupted; system is running in Boot Block

Reflash the system ROM with the latest BIOS image.

Emergency Recovery Mode (indicated by eight beeps).

 

 

 

You are using a fixed-sync monitor and it will not sync at the

Be sure that the monitor can accept the same horizontal

resolution chosen.

scan rate as the resolution chosen.

 

 

Computer is in Sleep state.

Press the power button to resume from Sleep state.

 

CAUTION: When attempting to resume from Sleep state,

 

do not hold down the power button for more than four

 

seconds. Otherwise, the computer will shut down and you

 

will lose any unsaved data.

Monitor cable is plugged into the wrong connector.

Systems may have a monitor connection on both the motherboard or an add-in card. Try moving the monitor connection to a different connector on the back of the computer

Monitor settings in the computer are not compatible with the

1. In Control Panel, select Category from the View by list,

monitor.

then under Appearance and Personalization, select

 

Adjust screen resolution.

 

To access Control Panel in Windows 7, click Start, and

 

then select Control Panel.

 

To access Control Panel in Windows 8, from the Start

 

screen, type c, and then select Control Panel from the

 

list of applications.

 

2. Expand the Resolution box, and then use the sliding

 

control to reset the resolution.

 

 

Monitor is configured to use an input that is not active.

Use the monitor's on-screen menu controls to select the

 

input that is being driven by the system. Refer to the

 

monitor's user documentation for more information on the on-

 

screen controls and settings.

 

 

158 Appendix D Troubleshooting Without Diagnostics

Page 167 Page 169
Page 168
Image 168
HP Pro 3400 A7L25UT#ABA, Pro 3515 E3S87UTABA Table D-5Solving Display Problems, Blank screen no video Cause Solution
Page 167 Page 169

E3S87UTABA, Pro 3515 E3S87UTABA, Pro 3400 XZ939UT#ABA, C7A31UT#ABA, Pro 3400 A7L25UT#ABA specifications

The HP D3K31UTABA, 3500p D8C44UTABA, C7A35UT#ABA, D3K31UT#ABA, and D8C44UT#ABA are part of HP's extensive lineup of business laptops and desktop computers, designed to meet the demanding needs of professionals and enterprises. Each model showcases HP's commitment to performance, durability, and user-friendly features, making them suitable for a range of applications in various business environments.

The HP D3K31UTABA is a compact and lightweight laptop that emphasizes portability without compromising performance. It typically features an Intel Core i5 or i7 processor, ensuring smooth multitasking and efficient handling of various applications. The device is usually equipped with a 13.3-inch or 14-inch display with Full HD resolution, offering vibrant colors and sharp visuals that enhance productivity during long hours of work. With a robust battery life, users can work on the go without worrying about frequent recharges.

In contrast, the 3500p D8C44UTABA is a more performance-oriented model tailored for enterprise users who require enhanced processing power and reliable connectivity. This laptop often includes features such as a durable chassis, spill-resistant keyboard, and advanced security options like fingerprint readers and TPM (Trusted Platform Module) for data protection. The 3500p is known for its balance of performance and mobility, making it ideal for professionals who travel frequently.

The C7A35UT#ABA is another strong contender in HP's portfolio, designed to provide exceptional versatility. This model typically features an AMD Ryzen processor, catering to users who prefer AMD for its robust performance in multi-threaded applications. Additionally, it often boasts a larger storage capacity through SSD options, ensuring fast data access and improved overall system responsiveness.

The D3K31UT#ABA and D8C44UT#ABA share similarities in design and performance but may differ in specifications such as RAM size, graphics capabilities, and ports for connectivity. Both models offer scalable configurations, allowing businesses to customize them according to their specific needs.

All these models benefit from HP's proprietary technologies such as HP Fast Charge, allowing users to recharge their batteries quickly, and HP Sure Start, which provides self-healing BIOS protection. They also come with HP’s security suite, ensuring data integrity and user privacy.

In summary, the HP D3K31UTABA, 3500p D8C44UTABA, C7A35UT#ABA, D3K31UT#ABA, and D8C44UT#ABA collectively represent HP's dedication to producing high-quality computing devices that cater to the diverse needs of today’s professionals. With a focus on performance, security, and durability, these models are well-equipped to enhance productivity in any business setting.
Top Page Image Contents