Table B-1Numeric Codes and Text Messages (continued)

Control panel message

Description

Recommended action

 

 

 

 

1720-SMART Hard Drive Detects Imminent

Hard drive is about to fail. (Some hard

1.

Determine if hard drive is giving correct

Failure

drives have a hard drive firmware patch that

 

error message. Enter Computer Setup

 

will fix an erroneous error message.)

 

and run the Drive Protection System

 

 

 

test under Storage > DPS Self-test.

 

 

2.

Apply hard drive firmware patch

 

 

 

if applicable. (Available at

 

 

 

http://www.hp.com/support.)

 

 

3.

Back up contents and replace hard

 

 

 

drive.

 

 

 

1796-SATA Cabling Error

One or more SATA devices are improperly

Ensure SATA connectors are used in

 

attached. For optimal performance, the

ascending order. For one device, use SATA

 

SATA 0 and SATA 1 connectors must be

0.

For two devices, use SATA 0 and SATA

 

used before SATA 2 and SATA 3.

1.

For three devices, use SATA 0, SATA 1,

 

 

and SATA 2.

 

 

 

1797-SATA Drivelock is not supported in

Drivelock is enabled on one or more SATA

Either remove the Drivelocked SATA device

RAID mode.

hard drives, and they cannot be accessed

or disable the Drivelock feature. To disable

 

while the system is configured for RAID

the Drivelock feature, enter Computer

 

mode.

Setup, change Storage > Storage

 

 

Options > SATA Emulation to IDE, and

 

 

select File > Save Changes and Exit.

 

 

Reenter Computer Setup and select

 

 

Security > Drivelock Security. For each

 

 

listed Drivelock-capable SATA device,

 

 

ensure Drivelock is Disabled. Lastly,

 

 

change Storage > Storage Options >

 

 

SATA Emulation back to RAID and select

 

 

File > Save Changes and Exit.

 

 

 

 

1801-Microcode Patch Error

Processor is not supported by ROM BIOS.

1.

Upgrade BIOS to proper version.

 

 

2.

Change the processor.

2200-PMM Allocation Error during MEBx Download

Memory error during POST execution of the Management Engine (ME) BIOS Extensions option ROM.

1.Reboot the computer.

2.Unplug the power cord, re-seat the memory modules, and reboot the computer.

3.If the memory configuration was recently changed, unplug the computer, restore the original memory configuration, and reboot the computer.

4.If the error persists, replace the system board.

POST Numeric Codes and Text Messages 133

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Image 143
HP Pro 3515 E3S87UTABA Test under Storage DPS Self-test, Options Sata Emulation to IDE, Select File Save Changes and Exit
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E3S87UTABA, Pro 3515 E3S87UTABA, Pro 3400 XZ939UT#ABA, C7A31UT#ABA, Pro 3400 A7L25UT#ABA specifications

The HP D3K31UTABA, 3500p D8C44UTABA, C7A35UT#ABA, D3K31UT#ABA, and D8C44UT#ABA are part of HP's extensive lineup of business laptops and desktop computers, designed to meet the demanding needs of professionals and enterprises. Each model showcases HP's commitment to performance, durability, and user-friendly features, making them suitable for a range of applications in various business environments.

The HP D3K31UTABA is a compact and lightweight laptop that emphasizes portability without compromising performance. It typically features an Intel Core i5 or i7 processor, ensuring smooth multitasking and efficient handling of various applications. The device is usually equipped with a 13.3-inch or 14-inch display with Full HD resolution, offering vibrant colors and sharp visuals that enhance productivity during long hours of work. With a robust battery life, users can work on the go without worrying about frequent recharges.

In contrast, the 3500p D8C44UTABA is a more performance-oriented model tailored for enterprise users who require enhanced processing power and reliable connectivity. This laptop often includes features such as a durable chassis, spill-resistant keyboard, and advanced security options like fingerprint readers and TPM (Trusted Platform Module) for data protection. The 3500p is known for its balance of performance and mobility, making it ideal for professionals who travel frequently.

The C7A35UT#ABA is another strong contender in HP's portfolio, designed to provide exceptional versatility. This model typically features an AMD Ryzen processor, catering to users who prefer AMD for its robust performance in multi-threaded applications. Additionally, it often boasts a larger storage capacity through SSD options, ensuring fast data access and improved overall system responsiveness.

The D3K31UT#ABA and D8C44UT#ABA share similarities in design and performance but may differ in specifications such as RAM size, graphics capabilities, and ports for connectivity. Both models offer scalable configurations, allowing businesses to customize them according to their specific needs.

All these models benefit from HP's proprietary technologies such as HP Fast Charge, allowing users to recharge their batteries quickly, and HP Sure Start, which provides self-healing BIOS protection. They also come with HP’s security suite, ensuring data integrity and user privacy.

In summary, the HP D3K31UTABA, 3500p D8C44UTABA, C7A35UT#ABA, D3K31UT#ABA, and D8C44UT#ABA collectively represent HP's dedication to producing high-quality computing devices that cater to the diverse needs of today’s professionals. With a focus on performance, security, and durability, these models are well-equipped to enhance productivity in any business setting.
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