HP warranty and support

Chapter 13

Note If the HP All-in-One is not turning on, you can view the serial number by looking at the sticker on the rear side. The serial number is the 10-character code in the upper left corner of the sticker.

To access your serial number and service ID

1.Press and hold OK. While holding OK, press 4. This displays the Information Menu.

2.Press until Model Number appears and then press OK. This displays the service ID. Write down the complete service ID.

3.Press Cancel, and then press until Serial Number appears.

4.Press OK. This displays the serial number. Write down the complete serial number.

5.Press Cancel until you to exit the Information Menu.

Call in North America during warranty

Call 1-800-474-6836(1-800-HP invent). U.S. phone support is available in both English and Spanish languages 24 hours a day, 7 days a week (days and hours of support may change without notice). This service is free during the warranty period. A fee may apply outside the warranty period.

Call elsewhere in the world

The numbers listed below are current as of the publication date of this guide. For a list of current international HP Support Service numbers, go to www.hp.com/support and choose your own country/region or language.

Support service is free during the warranty period; however, your standard long-distance phone charges will apply. In some cases, additional fees might also apply.

For phone support in Europe, please check for the details and conditions of phone support in your country/region by going to www.hp.com/support.

Alternatively, you can ask your dealer or call HP at the phone number provided in this guide.

As part of our constant efforts to improve our phone support service, we advise you to check our website on a regular basis for new information regarding service features and delivery.

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HP Officejet 6300 All-in-One series