Step 4: Test fax setup
Test your fax setup to check the status of the
HP Officejet/Officejet Pro device and to make sure it is set up properly for faxing. The test does the following:
•Tests the fax hardware
•Verifies the correct type of phone cord is connected to the HP Officejet/Officejet Pro device
•Checks that the phone cord is plugged into the correct port
•Checks for a dial tone
•Checks for an active phone line
•Tests the status of your phone line connection
The HP Officejet/Officejet Pro device prints a report with the results of the test. If the test fails, review the report for information on how to fix the problem and rerun the test. For additional troubleshooting information, see “Solve fax problems” on page 10.
To test fax setup
1.Set up the HP Officejet/Officejet Pro device for faxing according to your particular home or office setup instructions.
2.Make sure the printing supplies are installed, and that
3.From the control panel, press the 
(Setup button).
4.Select Tools, and then select Run Fax Test.
The HP Officejet/Officejet Pro device displays the status of the test on the display and prints a report.
5.Review the report.
•If the test passes and you are still having problems faxing, check the fax settings listed in the report to verify the settings are correct. A blank or incorrect fax setting can cause problems faxing.
•If the test fails, use the report to fix the problems and rerun the test.
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Set the answer mode (Auto Answer) (optional)
The answer mode determines whether the device answers incoming calls:
•Turn on the Auto Answer setting if you want the device to answer faxes automatically. The device answers all incoming calls and faxes.
•Turn off the Auto Answer setting if you want to receive faxes manually. You must be available to.
To set the answer mode to manual or automatic
Press Auto Answer to turn the light on or off, as appropriate for your setup.
When the Auto Answer light is on, the device answers calls automatically. When the light is off, the it does not answer calls.
Set the answer mode (Auto Answer) (optional) | 7 |
