The "Fax Connected to Active Telephone Wall Jack" test failed ....................

142

The "Phone Cord Connected to Correct Port on Fax" test failed ....................

142

The "Using Correct Type of Phone Cord with Fax" test failed ........................

143

The "Dial Tone Detection" test failed ..............................................................

144

The "Fax Line Condition" test failed ................................................................

144

The display always shows Phone Off Hook .....................................................................

145

The printer is having problems sending and receiving faxes ...........................................

145

The printer cannot receive faxes, but can send faxes .....................................................

147

The printer cannot send faxes, but can receive faxes .....................................................

148

Solve HP ePrint and HP Printables problems ..................................................................................

149

Solve network problems ...................................................................................................................

150

General network troubleshooting .....................................................................................

150

Unable to connect the printer wirelessly ..........................................................................

150

Step 1: Make sure the Wireless (802.11) light is turned on ............................

150

Step 2: Make sure the computer is connected to the wireless network ..........

151

Step 3: Run the wireless test ..........................................................................

151

Step 4: Restart components of the wireless network ......................................

152

Solve printer management problems ...............................................................................................

153

Embedded web server cannot be opened .......................................................................

153

Printhead maintenance ....................................................................................................................

155

Clean the printhead .........................................................................................................

155

Align the printhead ...........................................................................................................

156

Calibrate the linefeed .......................................................................................................

157

Reinstall the printhead .....................................................................................................

157

Clear jams ........................................................................................................................................

159

Clear paper jams inside the printer ..................................................................................

159

Clear paper jams in the automatic document feeder .......................................................

160

Avoid paper jams .............................................................................................................

161

Clear the print carriage .....................................................................................................................

162

Appendix A Technical information ...................................................................................................................

163

Warranty information ........................................................................................................................

164

Ink cartridge warranty information ...................................................................................

164

Specifications ...................................................................................................................................

165

System requirements .......................................................................................................

165

Environmental specifications ...........................................................................................

165

Input tray capacity ............................................................................................................

165

Output tray capacity .........................................................................................................

166

Paper size and weights ....................................................................................................

166

Print specifications ...........................................................................................................

166

Copy specifications ..........................................................................................................

166

Scan specifications ..........................................................................................................

166

Fax specifications ............................................................................................................

167

Cartridge yield ..................................................................................................................

167

x

ENWW