Support, Contacting support | HP x2 1011 G1 specification

12 Support

Contacting support

If the information provided in this user guide or Help and Support does not address your questions, you can contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.

Here you can:

●Chat online with an HP technician.

NOTE: When support chat is not available in a particular language, it is available in English.

●Find support telephone numbers.

●Locate an HP service center.

72 Chapter 12 Support

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HP x2 1011 G1 manual Support, Contacting support

Contents

User Guide Product notice Software terms Safety warning notice Iv Safety warning notice Table of contents Shutting down the computer Setting power options Vii Viii Support Page Welcome Finding information User guides View Warranty InformationSupport User guides Resources Component Description Getting to know your computerTablet edge components Programs Communication and Chat HP Webcam User guides, select Start Help and Support User Guides Component Display Keyboard Top TouchPad Lights Keys Esc key Sleep settings , and then select Power and sleep from Right Using a USB device on Left Releasing the tablet from the keyboard Changing your tablet’s settingsChanging your tablets view Adjusting your tablet’s autorotate lock Adjusting your tablet’s screen brightness Using the wireless controls Connecting to a networkConnecting to a wireless network Using HP Connection Manager select models only Using the wireless button Using a WlanUsing operating system controls Setting up a Wlan Using an Internet service providerConfiguring a wireless router Connecting to a Wlan Protecting your Wlan Using HP Mobile Broadband select models only Inserting and removing a SIM Using GPS select models only Using Bluetooth wireless devices Connecting to a wired network Using the Wireless Dock WiDock Connecting to a local area network LAN Setting pointing device preferences Using pointing devicesUsing the TouchPad and gestures Tapping Scrolling Finger pinch zoom Finger click Rotating select models only Flicking select models only Using the digitizer pen select models onlyIdentifying the pen components Using the hot keys Using the keyboardUsing keypads Using an optional external numeric keypad Turning the embedded numeric keypad on and off Adjusting the volume Using the media activity controlsConnecting speakers Multimedia Webcam Connecting headphones and microphonesChecking audio functions on the computer Video DisplayPort keyboard only Connecting wired displays using MultiStream Transport Page Using power-saving states Power managementSetting power options Shutting down the computer Initiating and exiting Sleep Intel Rapid Start Technology select models onlyInitiating and exiting Hibernation Setting password protection on wakeup Using battery powerUsing the power meter and power settings Factory-sealed battery select models only Displaying the remaining battery charge Finding additional battery informationUsing Battery Check Maximizing battery discharge time Managing low battery levels Conserving battery power Using external AC power Testing an AC adapterPage Inserting a memory card Using memory card readersExternal cards and devices Removing a memory card Using smart cards keyboard only Inserting a smart card Using a USB device Removing a smart card Connecting a USB device Using optional external devicesRemoving a USB device Using optional external drives Security Computer risk Security featureProtecting the computer Setting passwords in Windows Using passwordsPassword Function Setting passwords in Computer Setup Managing a Bios administrator password Managing a Computer Setup DriveLock password Entering a Bios administrator password Setting a DriveLock password Changing a DriveLock password Entering a DriveLock passwordRemoving DriveLock protection Entering an Automatic DriveLock password Using Computer Setup Automatic DriveLockRemoving Automatic DriveLock protection Using antivirus software Using firewall software Using the fingerprint reader select models only Installing critical security updatesUsing HP Client Security select models only Locating the fingerprint reader Cleaning procedures MaintenanceCleaning your computer Cleaning the display All-in-Ones or Notebooks Cleaning the TouchPad, keyboard, or mouse Using SoftPaq Download ManagerUpdating programs and drivers Creating recovery media with HP Recovery Disc Creator Backup and recoveryCreating recovery media and backups Guidelines Creating recovery media Backing up your information Performing a system recovery Using the Windows recovery tools Using f11 recovery tools select models only Using Windows 7 operating system media Select Repair your computer Starting Computer Setup Using Computer SetupNavigating and selecting in Computer Setup Restoring factory settings in Computer Setup Determining the Bios version Updating the BiosDownloading a Bios update About the boot device order Using MultiBootSynchronizing the tablet and keyboard Setting a new boot order in Computer Setup Choosing MultiBoot preferencesDynamically choosing a boot device using the f9 prompt Setting a MultiBoot Express prompt Using HP PC Hardware Diagnostics Uefi select models onlyEntering MultiBoot Express preferences Downloading HP PC Hardware Diagnostics Uefi to a USB device Support Contacting support Labels Input power SpecificationsOperating environment Traveling with or shipping your computer Resolving issues TroubleshootingTroubleshooting resources Computer is unable to start up Computer is unusually warm Software is functioning abnormallyComputer is on but not responding An external device is not working Wireless network connection is not working Electrostatic discharge Symbols/Numerics Index Labels