Troubleshooting and Maintenance
Reinstalling and Updating Software
Reinstalling and Updating Software
You can use the Recovery CDs provided with your notebook to recover its original factory software.
The Recovery CDs also provide Windows drivers specific to your notebook that you can use to configure a custom system. You can find drivers in these locations:
?? On your notebook’s hard drive under C:\hp\drivers. ?? On the Recovery CDs under \hp\drivers.
?? On the HP Business Support web site (www.hp.com/go/bizsupport). This web site contains the latest updates of software drivers for different operating systems.
| To recover the factory installation of your hard disk |
| You can use your notebook’s Recovery CDs to reinstall the notebook’s original factory |
| software. You can also use this process to create a larger Utility partition on your hard |
| disk, or to create a Utility partition on a new hard disk. (The hidden Utility partition |
| contains the |
| systems that don’t provide hibernation.) |
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CAUTION | This procedure formats the notebook’s hard disk drive and erases all data on the |
| disk. After performing this procedure, you’ll need to reinstall your applications. |
Do not interrupt this process or disconnect the AC adapter until the process is complete.
1.Important: back up all data from your hard disk. The following steps delete all data from the disk.
2.Connect the AC adapter to the notebook.
3.Insert the Recovery CD (disk 1) into the notebook’s CD/DVD drive. If the notebook is turned off, use a pin or straightened paper clip to press the release switch on the drive door to open it.
4.Turn on or restart the notebook. If the notebook is on, click Start, Turn Off Computer, Restart.
5.When the HP logo appears, press Esc to display the Boot menu.
Startup Guide | 49 |