If trouble is experienced with the Two-Way DIRECWAY System equipment, for repair or warranty information, please contact

DIRECWAY Technical Support

Address: 11717 Exploration Lane, Germantown, MD 20876

Web: http://www.mydirecway.com

(To send an e-mail, login to your user account on theis Web site and then navigate to the Email page.)

If the equipment is causing harm to the telephone network, the Telephone Company may request that you disconnect the equipment until the problem is resolved.

Hughes Network Systems must make any necessary repairs to the modem portion of this equipment in order to maintain valid FCC registration. Do not attempt to repair or service your modem. Return it to Hughes Network Systems.

No repairs can be made by customers. All repairs must be done by Hughes Network Systems Authorized Service Centers (ASCs). This equipment cannot be used on public coin service provided by the Telephone Company. Connection to Party Line Service is subject to state tariffs. Contact the state public utility commission, public service commission or corporate commission for information.

The DW6002 complies with the following telecom standards:

FCC Part 68 standard for North America

CTR-21 standard for Europe

AS/ACIF S002 standard for Australia

CS-03 standard for Canada

Telephone cord and the plug must be compliant with the corresponding telecom standard in a specific country/continent.

Satellite Dish Antenna Grounding

The outdoor satellite dish antenna used to receive satellite signals and the cable used to connect the satellite dish antenna to the indoor receiving unit are required to comply with local installation codes and the appropriate sections of the National Electric Code (NEC) and in particular Article 810-15, which covers proper installation and grounding of television receiving equipment, as well as to Article 820-33, which specifies that the satellite dish antenna cable ground shall be connected to the grounding system of the building as close to the point of cable entry as practical. These codes require proper grounding of the metal structure of the outdoor satellite dish antenna and grounding of the connecting cable at a point where it enters the house (or other building). If you are having a professional installer perform the installation, the installer must observe installation codes. This manual contains instructions on how to make the installation in compliance with the NEC. If additional local installation codes apply, contact local inspection authorities.

Example of Antenna Grounding according to the National Electrical Code instructions contained in “Radio and Television Equipment”

Note: The DIRECWAY Receiver must be grounded through the satellite/ local antenna cable before plugging into the power source, and it must remain grounded thereafter.

Ground clamp

Electric service equipment

Ground clamps

G-26177 C 08/18/03

Coaxial cable

Grounding block

Coaxial cable

Grounding conductor

Power service grounding electrode

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Hughes DW6000 manual Satellite Dish Antenna Grounding

DW6000 specifications

The Hughes DW6000 is a high-performance satellite modem designed primarily for broadband Internet access, particularly in remote and rural areas where traditional wired options aren’t feasible. This equipment is prominent within Hughes Network Systems' lineup of satellite communication technologies and offers a robust solution for both residential and commercial applications.

One of the standout features of the Hughes DW6000 is its compatibility with the HughesNet satellite broadband service. It supports two-way satellite Internet connectivity, allowing users to send and receive data simultaneously, which enhances Internet speed and efficiency. The modem operates on the Ka-band, which is known for providing higher bandwidth and faster data transmission rates compared to traditional Ku-band systems.

The DW6000 is equipped with advanced technologies such as Adaptive Coding and Modulation (ACM), which dynamically adjusts data transmission rates based on network conditions. This feature ensures optimal performance and availability of service, even under less-than-ideal weather conditions or during peak usage times. Additionally, it includes built-in Quality of Service (QoS) capabilities, which prioritize network traffic to maintain steady, reliable performance for applications like video streaming and VoIP.

With a user-friendly design, the Hughes DW6000 offers straightforward installation and setup processes, making it accessible for users who may not have technical expertise. Its compact size also allows for easy placement in various environments.

Moreover, the modem supports various interface options, including Ethernet for connecting multiple devices, and USB connections for individual setups. This versatility makes it a fit for both home networks and small office environments.

The DW6000 also has security features in place, including encryption options to safeguard data transmission. This is particularly important in today's digital landscape, where data privacy and security are vital considerations.

In summary, the Hughes DW6000 satellite modem stands out for its robust features, including support for high-speed Internet access, dynamic transmission adjustments through ACM, and user-friendly installation. Its versatility, combined with essential security measures, makes it a solid choice for anyone looking to establish reliable connectivity in hard-to-reach locations. Whether for home use or business applications, the DW6000 delivers the performance needed to keep users connected in an increasingly digital world.