a.In Windows 2000, for example,
b.If the NIC is not properly installed, a red X will appear next to its listing. Troubleshoot the NIC installation using the manufacturer’s instructions
and Windows documentation.
If the My Computer icon is not available, click Start→Settings→Control Panel→Administrative Tools→Computer Management→System Tools→Device Manager.
4.If the LAN LED is still not lit after fixing any NIC problems, check the back panel LEDs.
a.If the Orange LED is lit and the front panel LAN LED is NOT, please contact Technical Support for further assistance.
b.If both the Orange LED and the front panel LAN LED are not lit, check all network equipment that connects the computer with the DW6000, including the computer's Ethernet card, Ethernet cable(s) and any switch or hub. Swap out one or more of the items to isolate the problem.
c.If all the equipment seems alright, power cycle the DW6000 by unplugging the power cord from the power strip or surge protector. If this doesn't solve the issue, refer to the vendor that supplied the network equipment.
5.If the LAN LED is still not lit, try connecting the DW6000 to another computer. If the Power and LAN LEDs are lit, the problem is with your computer. If they are not lit, contact customer support.
LAN LED is lit If the LAN LED is lit, disconnect the Ethernet cable. The LAN LED will either stay lit or go dark. Follow the appropriate instructions below.
If LAN LED stays lit If the LAN LED stays lit, power cycle both the DW6000 and the computer by unplugging the power cords from the power strip or surge protector, waiting 10 seconds, and plugging them back in. Do not reconnect the Ethernet cable.
If the LAN LED is lit after the DW6000 powers back on, call customer support.
If LAN LED goes dark 1. If the LAN LED goes dark, plug the Ethernet cable back into the DW6000 Ethernet port.
2.Check the IP address assigned to the computer.
a.In Windows, go to Start→Run. The Run box appears.
b.Type command in the Open field and click OK. The Command window appears.
c.Type ipconfig at the prompt and press Enter. Information related to the computer’s network configuration appears.
d.Check the IP Address. If the IP address is set to "0.0.0.0" or to an address that begins with "169.254", make sure the TCP/IP settings for your NIC are set to "Obtain IP address automatically". For more information, see Configuring Windows when DHCP is enabled on page 52.
If the TCP/IP settings are correct, power cycle the computer; this sets the IP address correctly.
If the ipconfig command did not display IP address information, there is probably a problem with the NIC. Refer to the manufacturer’s documentation.
