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DW6000 manual Connectivity Test
Models:
DW6000
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Troubleshooting
FAQ
Maintenance
Configuring E-mail
Basic wireless considerations
Problem is reported
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Image 39
Figure 21: Connectivity Test
Figure 22: Successful ping
Figure 23: Failed ping
DW6000 Troubleshooting
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Contents
User Guide
Trademarks
Iii
Satellite Dish Antenna Grounding
Page
Page
Contents
Viii Contents
Contact information System requirements
DW6000 installation and components
DW6000 components
Preventative maintenance
Operating considerations
Grounding requirement
Professional installation or service requirement
DW6000 Direcway System
How the DW6000 works
DW6000 installation and components
Direcway System Control Center
Another way to access the Control Center
How to access the System Control Center
Problem is reported
System Status screen displays the fields described below
System Status
Reception Info screen
Reception Info
Transmission Info screen
Transmission Info
Turbo Page if enabled, speeds Web surfing
MyDIRECWAY
Connectivity Test Link Help Menu
Fatal Error Indication Weather and Signal Strength
DW6000 LEDs Operation
DW6000 LEDs
Ethernet port LED operation
DW6000 LED operation
USB/LAN LED
18 DW6000 LEDs Operation
Configuring Direcway e-mail
Configuring E-mail
Internet Connection Wizard
Mail Server Names
Configuring E-mail
Select Getting Started Category
POP3.direcway.com
Overview
DW6000 Troubleshooting
Check that the unit is commissioned
Cannot surf but can access Control Center
Reception info
Transmission info
Check that TCP acceleration is operational
System Status, TCP Acceleration Status
Check Network Operations Center NOC Connectivity
Connectivity Test
Check for virus and firewall issues
Cannot access the Control Center
34 DW6000 Troubleshooting
DW6000 Troubleshooting
Device other than computer connected to DW6000
Problem System LED not lit
Orienting pedestal base and DW6000
Pedestal base
DW6000 guides
40 DW6000 Troubleshooting
What is Automatic Cross Polarization ACP?
Frequently asked questions
Is Direcway compatible with my Mac?
Can I put this system on a boat or in an RV?
Frequently asked questions
Typical operating system settings
Windows 98SEor ME
Configuring Windows for a DW6000 with a static IP address
TCP/IP Properties
Windows 2000 1. Select Start→Settings→Control Panel
Local Area Connection Properties
DW6000 Properties
Typical operating system settings
Control Panel
Configuring Windows when Dhcp is enabled
Gateway tab
Network and Dial-up Connections
Internet Protocol Properties
Network Connections
Local Area Connection Properties
Mac Systems Preferences menu
Select Manually from the Configure drop-down list
Configuring a MacIntosh when Dhcp is enabled
Typical operating system settings
Home Networking
Site with DW6000 and wireless LAN installed
Basic wireless considerations
Basic Ethernet considerations
Site with DW6000 and Ethernet LAN installed
Page
Glossary
Glossary
Glossary
Glossary
Dhcp
Index
Index
