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manual 40 DW6000 Troubleshooting
Models:
DW6000
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Troubleshooting
FAQ
Maintenance
Configuring E-mail
Basic wireless considerations
Problem is reported
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DW6000 Troubleshooting
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Contents
User Guide
Trademarks
Iii
Satellite Dish Antenna Grounding
Page
Page
Contents
Viii Contents
DW6000 installation and components
Contact information System requirements
Preventative maintenance
DW6000 components
Operating considerations
Professional installation or service requirement
Grounding requirement
How the DW6000 works
DW6000 Direcway System
DW6000 installation and components
Direcway System Control Center
How to access the System Control Center
Another way to access the Control Center
Problem is reported
System Status
System Status screen displays the fields described below
Reception Info
Reception Info screen
Transmission Info
Transmission Info screen
Turbo Page if enabled, speeds Web surfing
Connectivity Test Link Help Menu
MyDIRECWAY
Fatal Error Indication Weather and Signal Strength
DW6000 LEDs Operation
DW6000 LEDs
DW6000 LED operation
Ethernet port LED operation
USB/LAN LED
18 DW6000 LEDs Operation
Configuring E-mail
Configuring Direcway e-mail
Internet Connection Wizard
Mail Server Names
Configuring E-mail
Select Getting Started Category
POP3.direcway.com
DW6000 Troubleshooting
Overview
Cannot surf but can access Control Center
Check that the unit is commissioned
Reception info
Check that TCP acceleration is operational
Transmission info
System Status, TCP Acceleration Status
Check Network Operations Center NOC Connectivity
Connectivity Test
Check for virus and firewall issues
Cannot access the Control Center
34 DW6000 Troubleshooting
DW6000 Troubleshooting
Device other than computer connected to DW6000
Problem System LED not lit
Pedestal base
Orienting pedestal base and DW6000
DW6000 guides
40 DW6000 Troubleshooting
Frequently asked questions
What is Automatic Cross Polarization ACP?
Is Direcway compatible with my Mac?
Can I put this system on a boat or in an RV?
Frequently asked questions
Typical operating system settings
Configuring Windows for a DW6000 with a static IP address
Windows 98SEor ME
TCP/IP Properties
Windows 2000 1. Select Start→Settings→Control Panel
Local Area Connection Properties
DW6000 Properties
Typical operating system settings
Configuring Windows when Dhcp is enabled
Control Panel
Gateway tab
Network and Dial-up Connections
Internet Protocol Properties
Network Connections
Local Area Connection Properties
Mac Systems Preferences menu
Configuring a MacIntosh when Dhcp is enabled
Select Manually from the Configure drop-down list
Typical operating system settings
Home Networking
Basic wireless considerations
Site with DW6000 and wireless LAN installed
Site with DW6000 and Ethernet LAN installed
Basic Ethernet considerations
Page
Glossary
Glossary
Glossary
Glossary
Index
Dhcp
Index
