Linksys CIT200 Appendix A: Troubleshooting

Cordless Internet Telephony Kit

69

Appendix A: Troubleshooting

Common Problems and Solutions

Appendix A: Troubleshooting

This appendix provides solutions to problems that may occur during the installation and operation of the

Cordless IP Phone. Read the description below to solve your problems. If you can't find an answer here, check

the Linksys website at www.linksys.com.

Common Problems and Solutions

1. No dial tone when pressing the Talk & Recall button.

This means the base unit is not properly connected to the PC, the Handset is too far from the base unit, or

the battery is low (low battery icon is displayed).

- Check the connections.

- Move closer to the base unit.

- Charge battery.

2. The Base/Handset icon is flashing.

This means the handset is not registered or the handset is out of range.

- If the handset is unregistered, it displays UNREGISTERED. You should register the handset.

- Move the Handset closer to the base unit.

3. When the handset is placed on the charger, no beep is heard.

This means that either the handset is not placed properly on the charger, the charging contacts are dirty, or

the handset tone has been turned off.

- Take the handset off the charger and put it back again.

- Clean charging contacts with a clean and dry cloth.

- Turn on the handset tone from the Sounds Menu.

Contents

Main Page Copyright and Trademarks How to Use the User Guide Table of Contents Chapter 1: Introduction 1 Chapter 2: Getting to Know the Cordless Internet Telephony Kit 3 Chapter 3: Setting Up the Cordless Internet Telephony Kit 15 Chapter 4: Using the Cordless Internet Telephony Kit 21 Page Page List of Figures Chapter 1: Introduction Welcome Whats in This User Guide? Chapter 2: Getting to Know the Cordless Internet Telephony Kit The Charger The Base Station The Buttons on the Handset Name Function Cordless Internet Telephony Kit Name Function 6 Page The Handsets Back Panel Icons shown on the Handset Page Call Timers Menus and Submenus Main Menu Phonebook Call Records Menu Chapter 3: Setting Up the Cordless Internet Tel ep ho ny Ki t Overview Setting Up the Telephony Kit Turn the Handset on and off Setting Up Your PC Adjusting the Speaker Volume on your PC Setting the Handsets Clock Page Chapter 4: Using the Cordless Internet Telephony Kit Making Calls Calling an Ordinary Phone Number Calling SKYPE Contact Preparatory Dialing for SKYPEOUT (pre-dial) Saving a number from pre-dial: Quick dialing End a call Answer a call Making second outgoing call Receive second incoming call Redial a number Handsfree calls Adjusting the volume of the caller's voice Speak to someone privately when you are on a call Using your phonebook To store a name and number Page Managing your numbers Page Page Assign a quick dial key NOTE: Contacts on the contact list cannot be assigned to quick dial keys. Delete a quick dial key DELETE AN ENTRY FROM YOUR PHONEBOOK Page CALL DIRECTLY FROM YOUR PHONEBOOK MAKE A PREPARATORY (PRE-DIAL) CALL FROM YOUR PHONEBOOK USE YOUR PHONEBOOK DURING A CALL To make a call from your phonebook during a call, Entering letters & special characters Voicemail Retrieving Voicemail Deleting Voicemail Deleting All Voicemail Keep track of your calls using the call records Find out who has called you and who you have called CHECK YOUR CALL RECORDS TRANSFER THE CALL RECORDS TO YOUR PHONEBOOK DELETE A CALL RECORDS ENTRY DELETE ALL CALL RECORDS Find out how long you've talked VIEW THE CALL TIMER Page MAKE A PREPARATORY (PRE-DIAL) CALL FROM YOUR CALL RECORDS Additional features Change online status using the handset Keypad lock Forgot where you put the handset(s)? Personalizing your phone Personalize your phone's display SET YOUR HANDSET'S CLOCK AND TIME FORMAT GIVE YOUR PHONE A NAME ADJUST THE CONTRAST SET YOUR PHONE'S LANGUAGE CHANGE YOUR WALLPAPER COLOR YOUR PHONE Personalize your sounds YOUR HANDSET'S SOUNDS Page Managing your calls using advanced features Page WHEN THE COUNTDOWN TIMER RINGS NOTE: When the timer is ringing, if you do not press any key in 1 minute, it will stop ringing. A stopwatch TO USE THE STOPWATCH Page Auto answer Managing your Handsets Register a handset Base select Delete a handset Change PIN Reset Page Using multi-handsets NOTE: You need at least 2 handsets to carry out the functions mentioned in this section. Call someone in the house Call someone in the house while you are talking on the phone Transfer your call to another handset Make a 3-way conference call Page Appendix A: Troubleshooting Common Problems and Solutions Page Page Factory Setting Appendix B: Specifications Page Appendix C: Regulatory Information Environment and Safety Page Page Page Page IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS Page Page Page Page Page Appendix D: Warranty Information Page Appendix E: Contact Information In Europe E-mail Address