Trouble shooting

172Pocket PC Phone User Manual

Tapping and Writing Problems

Problem

 

Solution

nDevice buttons do not re- Check the Buttons setting to see if the program

spond or bring up the wrong

assignment for each function button is set as you want.

program.

Tap

Settings Personal tab → Buttons.

 

For detailed information about Button settings, see

 

Chapter 5.

 

n Inaccurate response to stylus

Adjust the touch screen to respond more accurately to

taps.

screen taps. Tap

Settings System tab →

 

Screen Align Screen.

nPocket PC does not recog- For your Pocket PC to recognize your handwriting input

nize handwriting.

with the stylus, you need to use Transcriber writing. To

 

learn how to write in Transcriber, see Chapter 2.

ActiveSync Problems

Problem

 

Solution

nActiveSync operation cannot be performed or connected.

1Make sure the ActiveSync cradle/cable is connected securely.

2Make sure you have installed the ActiveSync software included on the Pocket PC Phone 2003 companion CD.

3Make sure you selected Local USB or Local Serial,

as appropriate, from the Connection Settings on ActiveSync Manager menu on your desktop computer.

4If you are using the optional serial cradle/cable, make

sure you are not running another program which also works with the serial port you selected when installed.

5If ActiveSync still doesn't work, remove the ActiveSync software from your desktop computer then re-install it.

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i-mate PDA2K EVDO manual Tapping and Writing Problems, ActiveSync Problems, → Settings → Personal tab → Buttons