Troubleshooting
Problem | Cause/Point to check | Action |
The AVeL Link Player does | Is the power cable connected to the | Connect the power cable to the power socket. |
not power up. | power socket? |
|
| Is the power cable connected to the | Confirm that the power cable is connected to the AVeL Link Player. |
| AVeL Link Player? |
|
The remote controller does not | Aren't the batteries in the remote | Replace them with new batteries. |
work. | controller low? |
|
| Are the batteries connected in the | Set the batteries correctly. |
| correct polarities (positive, negative)? |
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| Is the remote controller facing the AVeL | Operate the remote controller by orienting it toward the |
| Link Player? | |
|
| (located at the front center of the AVeL Link Player). |
No screen is displayed. | Video Output is set to a mode not | [1] Press the TV MODE button on the remote controller several |
| matching the connected TV or monitor. | times until the screen is displayed. |
|
| [2] Set Video Output to match the output of the connected TV or |
|
| monitor by referring to "Options" (p.71). |
The server icon is not | AVeL Link Server has not been started. | Check if the computer is on and AVeL Link Server is running. |
displayed in the AVeL Link | The network is not set up correctly. | For detail check procedures and actions to be taken, refer to "When |
Player menu. |
| the AVeL Link Player Cannot Connect to a Server (Computer)" |
|
| (p.55). |
| Isn't the hub or router hindering proper | Connect the AVeL Link Player to the computer directly using a |
| network connection? | cross cable and then check if the problem persists. |
|
| (If the AVeL Link Player is connected to the computer directly, the |
|
| IP addresses of the AVeL Link Player and computer must be |
|
| manually entered.) |
The USB equipment is not | The power to the AVeL Link Player was | Turn on the power to the AVeL Link Player first, and then turn on |
recognized. | turned on with the USB equipment | the power to the USB equipment. |
The login screen does not | connected. |
|
respond. |
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The message "Cannot connect | The network is not set up correctly. | For detail check procedures and actions to be taken, refer to "When |
to the specified server" or |
| the AVeL Link Player Cannot Connect to a Server (Computer)" |
"Log in to AVeL Link later" is |
| (p.55). |
displayed, and files in the |
|
|
server (computer) are not |
|
|
shown. |
|
|
AVeL Link Server is running, | The hard disk storing the specified | Install the hard disk again, or do not specify the Watch Folder or |
but the AVeL Link Player | Watch Folder or Library Folder has | Library Folder in the hard disk you want to remove. |
does not respond. | been removed. |
|
| The specified folder contains too many | Reduce the number of files and then check if the problem persists. |
| files. |
|
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