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| Troubleshooting | |
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Problem | Cause/Point to check | Action |
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A video file cannot be played | The file format is not supported. | Convert the file to MPEG or other supported format. |
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correctly. |
| Refer to "Supported Formats" (p.9). |
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| If the problem file is an AVI file, check | If a |
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| played. When creating or playing an AVI file, check if "interleaving" |
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| if the file is "interleaved." |
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| is enabled or the file is "interleaved." For interleaving of a file |
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| during the file creation process, refer to the Help screens or manual |
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| of the encoding application you are using. |
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It takes some time for the | If there is no network connection, the | If the server selection screen is not displayed after around 1 minute |
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screen to be displayed after | screen will not be displayed promptly | or so, reconnect the power to restart the AVeL Link Player. |
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the power to the AVeL Link | because the IP address cannot be |
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Player is turned on. | obtained. |
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The AVeL Link Player always | The AVeL Link Player is set to log in to | 1. Go to the login selection screen (showing a list of server names), |
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logs in to the same server | that server (computer) automatically. | which is displayed when the AVeL Link Player is started. |
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(computer) when the power is |
| If the message "Cannot connect to the specified server" is |
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turned on. |
| displayed, press the SERVER button on the remote controller to |
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| return to the login selection screen. |
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| 2. Select Edit. |
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| 3. Select the name of the computer you want to cancel the auto login |
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| to. |
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| 4. Clear the check box of Always connect to this AVeL Link Server. |
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| 5. Select Save. |
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A DivX file cannot be played | The DivX file you are trying to play is | Refer to "Supported Formats" (p.9). |
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and the screen shows | encoded with Quarter Pixel setting. |
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Files with a ".ORIGINAL" | These files are created in order to retain | When an OpenDivX3 video file is converted automatically, the |
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extension are created in the | the original data of OpenDivX3 video | original data will be saved as a .ORIGINAL file. If you don't want |
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folder specified under VIDEO | files when they are converted. | the original data, you can delete the .ORIGINAL file. |
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in AVeL Link Server. |
| You can also set AVeL Link Server so that the original data files |
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| will be automatically deleted after conversion. |
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| Refer to "Reference on AVeL Link Server" (p.58). |
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A still image written to a CD | The still image file you are trying to | The AVeL Link Player only supports JPEG as the format of photo |
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or DVD is not displayed. | view is not created in JPEG. | data stored in a DVD/CD, USB equipment or UHDL SERIES. |
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| It does not support files written in BMP or other format. |
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A still image is displayed with | The still image you are trying to view | When a still image file in a DVD/CD, USB equipment or UHDL |
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a black border. | exceeds the maximum resolution. | SERIES is displayed, it will be automatically shrunk if the file |
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| exceeds the maximum resolution supported. |
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| In this case, a black border may appear around the image. |
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