IBM 380Z ThinkPad 380Z 27

Symptom / Error FRU / Action in Sequence

861X

(Pointing device error when

the TrackPoint is enabled.)

8611: System bus

error–I/F between 8042

and IPDC.

8612: TrackPoint error.

8613: System board or

TrackPoint error.

1. Reseat the keyboard

cable on the DC/DC

card

2. Keyboard

3. External mouse

4. DC/DC card

5. System board

I9990301

I9990302

I9990305

I9990301: Hard disk

error.

I9990302: Invalid hard

disk boot record.

I9990305: No bootable

device.

1. Check that the

operating system is

installed in the hard

disk drive. If not,

install the operating

system.

2. Reseat the boot

device.

3. Check the start-up

sequence for the

correct boot device.

4. Check that the

operating system boots

correctly.

I9990303

(Bank–2 flash ROM check

sum error.)

System board

Other codes not listed

above.Go to “Undetermined

Problems” on page 32.

ThinkPad 380Z 27

Contents

Main Page ThinkPad 380Z Page Read This First Screw Tightening Information How to Use Error Messages: Port Replicator Problems: How to Diagnose Multiple FRUs: What to Do First: Disabling the Power-On Password: Reset Switch: Product Overview The following table is an overview of the system features of the IBM ThinkPad 380Z computer. Checkout Guide Audio Checkout Diskette Drive Checkout FDD-1 Fan Checkout Keyboard or Auxiliary Input Device Checkout Auxiliary Input Devices: Memory Checkout Flash Memory Update: Power Systems Checkout AC Adapter Checkout: Battery Checkout: Checking Operational Charging Backup Battery Checkout (Nonrechargeable) Status Indicator Checkout System Board and CPU Card Checkout TrackPoint Checkout Page Optional Device Checkout Port Replicator Checkout External Monitor Self-Test Page Power Management Features Standby Mode Suspend Mode Hibernation Mode Port Replicator Power Overload Symptom-to-FRU Index Numeric Error Codes Page ThinkPad 380Z 25 Page ThinkPad 380Z 27 Beep Symptoms No Beep Symptoms Function-Related Symptoms Indicator-Related Symptoms ThinkPad 380Z 29 Infrared-Related Symptoms Keyboard- or TrackPoint-Related Symptoms LCD-Related Symptoms Peripheral-Device-Related Symptoms Power-Related Symptoms ThinkPad 380Z 31 Other Symptoms Intermittent Problems Undetermined Problems Page Running the Diagnostics PC Card (PCMCIA) Slots Test Universal Serial Bus (USB) Test Displaying the Error Log Checking the Installed Devices List no Diagnostic Error Codes Device ID: Audio ThinkPad 380Z 37 FRU Codes: two leftmost digits two rightmost digits. Page Password Combinations POP PAP POP Running a Low-Level Format Fn Key Combinations FRU Removals and Replacements Important Notice But: FRU Service Procedures Replacing the System Board Removal Reference 1010 DIMM Card and Backup Battery 1020 Battery Pack 1030 Hard Disk Drive Page 1040 Keyboard Unit Page Page 1050 Keyboard and Speakers B A Page Page 1060 Diskette Drive Assembly or CD-ROM Drive Assembly 1070 Diskette Drive and CD-ROM Drive Diskette Drive ThinkPad 380Z 57 Page CD-ROM Drive ThinkPad 380Z 59 1080 LCD Unit Page * 1090 Fan Assembly, CPU Card, and Thermal Rubber Page Page 1100 Upper Shield Case 1110 Box Speaker and Microphone Page 1120 DC/DC Card Page 1130 System Board and PC Card Slot Page 1140 Battery Pack Latch 2010 LCD Front Cover Page 2020 LCD Inverter Card 2030 LCD Panel Page 2040 LCD Misc. Parts Page 2050 LCD Cable 3010 ThinkPad Port Replicator with Advanced EtherJet Feature Page Locations Front View Bottom View Rear View Parts List Page Page Hard Disk Drive and CD-ROM/Diskette Drive Assembly LCD Assembly ThinkPad 380Z 91 Page Keyboard Nomenclature FRU No. Miscellaneous and Option Parts List Miscellaneous Parts Option Parts Numeric Keypad Black Keypad Black Keyboard Accessories Page Power Cords IBM power cords for a specific country are usually available only in that country: For 2-pin power cords: For 3-pin slim power cords: ThinkPad 380Z 99 Notices Trademarks