IBM 5697-VM3 manual Program Support, Preventive Service Planning, Statement of Support Procedures

Models: 5697-VM3

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3.0 Program Support

3.0 Program Support

This section describes the IBM support available for Tivoli ADSM for VM.

3.1 Preventive Service Planning

Before installing Tivoli ADSM for VM, check with your IBM Support Center or use IBMLink (ServiceLink) to see whether there is additional Preventive Service Planning (PSP) information. To obtain this information, specify the following UPGRADE and SUBSET values:

Figure 6. PSP Upgrade and Subset ID

 

Retain

 

 

COMPID

Release

Upgrade

Subset

 

 

 

 

565511901

A31

ADSM312

ADSMVM/SES

 

 

 

 

565511901

A31

ADSM312

yynnRSU

 

 

 

 

565511901

A31

ADSM312

RSU-BY-LVL

 

 

 

 

565511901

A31

ADSM312

RSU-BY-APAR

 

 

 

 

565511901

A31

ADSM312

RSU-BY-PTF

3.2 Statement of Support Procedures

Report any difficulties you have using this program to your IBM Support Center. If an APAR is required, the Support Center will provide the address to which any needed documentation can be sent.

Figure 7 identifies the component ID (COMPID), Retain Release and Field Engineering Service Number (FESN) for Tivoli ADSM for VM.

Figure 7. Component IDs

 

Retain

 

 

COMPID

Release

Component Name

FESN

 

 

 

 

565511901

A31

Tivoli ADSM for VM 3.1.2

0402385

 Copyright IBM Corp. 1992, 1999

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IBM 5697-VM3 manual Program Support, Preventive Service Planning, Statement of Support Procedures