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IBM A21e manual Index

Models: A21e

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Index

A

Access ThinkPad iii

B

battery problems 22

BIOS Setup 25

C

carrying the computer 6 cleaning the computer 8 computer display problems 21 configuration

setup 25

E

electronic help iii error messages 11

errors without messages 14

F

fax, help by 35

H

hard disk problems 23 upgrading 29

hibernation problems 17

I

IBM help iii

K

keyboard problems 15

O

on-board help iii

P

password problems 15 PC-Doctor for Windows 10 power switch problems 15 problems, troubleshooting 11

R

recovering software 26

S

safety instruction 39 standby problems 17

storage device, upgrading 29

T

telephone, help by 35 testing with PC-Doctor 10 ThinkPad Assistant iii TrackPoint problems 16

W

warranty 45 Web, help by 34

© Copyright IBM Corp. 2000

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IBM A21e manual Index

Contents

ThinkPad A21e Service and Troubleshooting Guide DANGER Finding information with Access ThinkPad View help topics to learn how to Finding information with Access ThinkPad vi ThinkPad A21e Service and Troubleshooting Guide Contents viii ThinkPad A21e Service and Troubleshooting Guide Your ThinkPad at a glance Chapter 1. Overview of your new ThinkPad computerSpecifications FeaturesYour ThinkPad at a glance Your ThinkPad at a glanceMemory FeaturesFeatures ProcessorFeatures External interfaceSize SpecificationsSpecifications Battery packBe gentle with your computer Important tips Be careful about where and how you workCaring for your ThinkPad computer Caring for your ThinkPad computerCaring for your ThinkPad computer Take care in setting passwordsHandle storage media and drives properly Other important tipsCaring for your ThinkPad computer Cleaning your computerChapter 2. Solving computer problems Solving computer problems Diagnosing problems3. Click PC-Doctor for Windows 1. In the charts, x can be any character TroubleshootingError messages Solving computer problems12 ThinkPad A21e Service and Troubleshooting Guide Solving computer problemsSolving computer problems MessageCause and action Solving computer problems Errors without messagesSolving computer problems Password problemsA power switch problem Keyboard problemsSolving computer problems TrackPoint problemsSolving computer problems Standby or hibernation problems4. Double-click Intel EtherExpress PRO PCI Adapter 5. Select the Disable in this hardware profile check boxFor Windows 2. Click the Device Manager tab 3. Double-click Network Adapter4. Click the Device Manager tab Solution For WindowsFor Windows NT 2. Select Intel EtherExpress PRO Adapter, and click Startup4. Click Enable Hibernation 2. Click Power Management4. Click the Enable hibernation... button 2. Click Power Management 3. Click Suspend/Resume Options5. Click Advanced Computer screen problemsFor Windows 98 or Windows 1. Click Start → Settings → control Panel For Windows NT 1. Click Start → Settings → control PanelSolving computer problems Battery problemsSolving computer problems Hard disk drive problemsSolving computer problems Other problemsSolving computer problems Starting BIOS Setup UtilitySolving computer problems Recover pre-installed softwareSolving computer problems To create a Recovery Repair diskette To use the Recovery Repair disketteSolving computer problems Upgrading the hard disk drive Upgrading the hard disk driveHandling a hard disk drive 6. Detach the cover from the hard disk drive Upgrading the hard disk driveReplacing the battery Replacing the battery32 ThinkPad A21e Service and Troubleshooting Guide Replacing the batteryGetting help on the Web Chapter 3. Getting help and service from IBMGetting help and service Getting help by faxGetting help and service Getting help and serviceGetting help on the Web Getting help by fax Calling IBMGetting help and service Getting help and service Telephone numbersTelephone Number Getting help and serviceCountry or region Language38 ThinkPad A21e Service and Troubleshooting Guide Getting help and serviceDANGER Appendix A. Important safety instructionsv Do not use your computer in or near water DANGERDANGER DANGERDANGER Modem safety informationDANGER Laser compliance statementSave these instructions DANGER44 ThinkPad A21e Service and Troubleshooting Guide Appendix B. Product warranties and notices Warranty StatementsOF ANY KIND WARRANTIES OF ANY KINDYou also agree to 48 ThinkPad A21e Service and Troubleshooting Guide Page WARRANTIES OF ANY KIND 50 ThinkPad A21e Service and Troubleshooting Guideb. secure all programs, data, and funds contained in a Machine ASIA PACIFIC AUSTRALIA The IBM Warranty for Machines The following paragraph isNEW ZEALANDThe IBM Warranty for Machines The following paragraph Part 2 - Worldwide Country-Unique TermsEUROPE, MIDDLE EAST, AFRICA EMEA The following terms apply to all EMEA countriesThe following terms apply to the country specified Applicability of suppliers and resellers unchanged IRELAND Extent of Warranty The following is added to this Section 56 ThinkPad A21e Service and Troubleshooting Guide NORTH AMERICAIBM Director of Licensing IBM Corporation North Castle Drive NoticesProcessing date data References to the Web site addressesFederal Communications Commission FCC Statement Electronic emission noticesEuropean Community Directive Conformance Statement Telecommunication noticesIndustry Canada Class B Emission Compliance Statement Avis de conformité à la réglementation d’Industrie Canada60 ThinkPad A21e Service and Troubleshooting Guide Fax BrandingAvis Industry Canada requirementsNotice for Australia Notice for Users in New ZealandAvertissement the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom’s network services 64 ThinkPad A21e Service and Troubleshooting Guide Notice for European Union countriesTrademarks 66 ThinkPad A21e Service and Troubleshooting Guide Index 68 ThinkPad A21e Service and Troubleshooting Guide Page 1P P/N 12P1906 Part Number 12P1906