| Solving computer problems | |
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Message | Cause and action | |
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1801: Attached docking | The computer is attached to a docking station that is not supported by | |
station is not supported | ThinkPad A21e. Shut down the system and detach it from the docking | |
– shut down computer | station. | |
and remove from |
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docking station |
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The | A | |
prompt appears. | and press Enter to use the computer. If the | |
| accepted, a supervisor password may have been set. Type the supervisor | |
| password and press Enter. If you still see the same error message, have the | |
| computer serviced. | |
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The hard disk password | A hard disk password is set. To use the computer, type the password and | |
prompt appears. | press Enter. If you still see the same error message, have the computer | |
| serviced. | |
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The DOS | If you use a DOS application that supports only 640x480 resolution (VGA | |
looks smaller. | mode), the screen image may look slightly distorted or may appear smaller | |
| than the display size. This is to maintain compatibility with other DOS | |
| applications. To expand the screen image to the same size as the actual | |
| screen, start the ThinkPad Configuration Program and click LCD; then select | |
| the Screen expansion function. (The image may still look slightly distorted.) | |
| Note: If your computer has screen expansion function, you can use the | |
| Fn+F8 keys to expand the screen image. | |
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Hibernation error | The system configuration changed between the time your computer entered | |
| hibernation mode and the time it left this mode, and your computer cannot | |
| resume normal operation. | |
| v Restore the system configuration to what it was before your computer | |
| entered hibernation mode. | |
| v If the memory size has been changed, | |
Operating system not | Verify the following: | |
found. | v The hard disk drive is correctly installed. | |
| v A startable diskette is in the diskette drive | |
| If you still see the same error message, check the boot sequence, using the | |
| BIOS Setup Utility. | |
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Fan error | The cooling fan is failing. Have the computer serviced. | |
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EMM386 Not Installed— | Edit C:\CONFIG.SYS and change a line from | |
Unable to SET Page | device=C:\WINDOWS\EMM386.EXE RAM | |
Frame Base Address | ||
| ||
| to | |
| device=C:\WINDOWS\EMM386.EXE NOEMS | |
| and save this file. | |
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Chapter 2. Solving computer problems 13