Getting help and service

 

 

 

 

Country or region

Language

 

Telephone Number

 

 

 

 

Hong Kong

Cantonese

 

2825-6900

 

 

 

 

Ireland

English

 

01-815 9202

 

 

 

 

Italy

Italian

 

02-482 9202

 

 

 

 

Japan

Japanese

 

0120-887-870

 

 

 

 

Luxembourg

French

 

298-977 5063

 

 

 

 

Mexico

Spanish

 

01-800-426-1000

 

 

 

387-5991

 

 

 

 

Netherlands

Dutch

 

020-504 0501

 

 

 

 

New Zealand

English

 

0800-446-149

 

 

 

 

Norway

Norwegian

 

23 05 32 40

 

 

 

 

Peru

Spanish

 

349-0050

 

 

 

 

Portugal

Portuguese

 

21-791 51 47

 

 

 

 

Spain

Spanish

 

91-662 4916

 

 

 

 

Sweden

Swedish

 

08-751 52 27

 

 

 

 

Switzerland

German/

 

0848-80 52 52

 

French/

 

 

 

Italian

 

 

 

 

 

 

Taiwan

Mandarin

 

886-2-2725-9799

 

 

 

 

United

English

 

01475-555 055

Kingdom

 

 

 

 

 

 

 

United States

English

 

1-800-772-2227

 

 

 

 

Chapter 3. Getting help and service from IBM 37

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IBM A21e manual Getting help and service

A21e specifications

The IBM A21e is a notable entry in the realm of Lenovo's ThinkPad series, primarily aimed at the educational sector and consumers seeking a reliable, budget-friendly option. Released as a part of IBM's initiative to enhance educational technology, the A21e brings together essential features, practical technologies, and robust characteristics that cater to students and everyday users alike.

One of the most distinguishing features of the A21e is its display. The laptop typically comes with a 14.1-inch screen, offering a resolution of 1024 x 768 pixels. This size provides a balance between portability and usability, making it ideal for students who need to carry their devices between classes without sacrificing screen real estate.

The keyboard is another highlight of the A21e. Renowned for its tactile feedback and comfortable typing experience, the spill-resistant keyboard enables users to write long essays or perform programming tasks with ease. Additionally, the laptop's design includes function keys that make it convenient to perform common computing tasks swiftly.

Under the hood, the A21e is powered by Intel processing technology, typically featuring Intel Celeron or Pentium processors. This ensures that the device is equipped to handle daily tasks such as word processing, web browsing, and multimedia playback. The laptop usually features a discrete graphics option for users who may require a bit more graphical power, catering to casual gamers or multimedia creators.

The memory options for the A21e generally range up to 1GB of RAM, which supports smooth multitasking for basic applications. With a hard drive capacity extending to 40GB or more, users have ample storage for documents, media files, and educational resources. It also features a DVD-ROM drive, allowing for the playback of multimedia and installation of software from physical media.

Connectivity-wise, the IBM A21e supports a variety of ports, including USB 1.1 for peripheral connections, a multimedia card slot, and an Ethernet port for networking capabilities. This emphasis on connectivity ensures that users can integrate the laptop into diverse environments, whether for classroom use or home study.

The laptop's build quality contributes to its perceived durability. With rugged features designed to withstand the rigors of school life, the A21e stands as a practical choice for students and educational institutions alike. Overall, the IBM A21e combines essential features with flexible technologies, making it an enduring tool for learning and productivity.