
Chapter 5 Summary of Software Applications Features
Internal Software Applications
Cisco CallManger Extended Services
Cisco CallManager Extended Services comes bundled with Cisco CallManager, Release 3.1 or higher. By using Customer Response Application (CRA) technology, Cisco CallManger Extended Services runs preconfigured application scripts to provide these two application solutions:
•Cisco CallManager Extension Mobility
•Cisco CallManager Auto Attendant
Cisco CallManager Extension Mobility
Cisco CallManager Extension Mobility allows users within a Cisco CallManager cluster to temporarily configure any Cisco IP Phone 7960/7940 as their own phone. The phone adopts the user’s personal phone number(s), speed dials, services links, and other
With Cisco CallManager Extension Mobility, several employees can share office space on a rotational basis instead of having a designated office.
Login Service
Administrators can program the login service, an Extensible Markup Language
Cisco CallManager Service Parameters Configuration.
The user accesses the login interface by using the Services button on
Cisco IP Phone Models 7960 or 7940. The user enters a user ID and a personal identification number (PIN). The Login Application receives the
Cisco IP Telephony Directory (see Figure
| Cisco ICS 7750 System Description |
|