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Cisco Systems ICS-7750 Obtaining Technical Assistance, Cisco.com, Technical Assistance Center

Models: ICS-7750

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Obtaining Technical Assistance

Preface

Obtaining Technical Assistance

Obtaining Technical Assistance

Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC Web Site.

Cisco.com

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.

Cisco.com is a highly integrated Internet application and a powerful, easy-to-use tool that provides a broad range of features and services to help you to

•Streamline business processes and improve productivity

•Resolve technical issues with online support

•Download and test software packages

•Order Cisco learning materials and merchandise

•Register for online skill assessment, training, and certification programs

You can self-register on Cisco.com to obtain customized information and service. To access Cisco.com, go to the following URL:

http://www.cisco.com

Technical Assistance Center

The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two types of support are available through the Cisco TAC: the Cisco TAC Web Site and the Cisco TAC Escalation Center.

	Cisco ICS 7750 System Description
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Cisco Systems ICS-7750 manual Obtaining Technical Assistance, Cisco.com, Technical Assistance Center

Contents

Corporate Headquarters Cisco ICS 7750 System DescriptionRelease Cisco Systems, Inc 170 West Tasman Drive San Jose, CACisco ICS 7750 System Description Copyright 2001-2002, Cisco Systems, Inc All rights reservedObtaining Documentation C O N T E N T SAudience World Wide WebVICs VIC-2DID VIC-2BRI-NT/TE VIC-2FXS VIC-4FXS/DID Making Converged Networks a Reality Cisco AVVIDCisco IP Telephony Architecture Advantages of Converged Networks VIC-2FXO-M1, VIC-2FXO-M2, and VIC-FXO-M3 VIC-2E/MSummary of System Software Features Power Supply ModuleFeature Summary WIC-1DSU-56K4Components System CapabilitiesComponents Cisco IP Integrated Contact Distribution ProductTechnical Specifications Features of Cisco IP PhonesTechnical Specifications Technical SpecificationsKey Benefits Catalyst 3524-PWR XL Switch Key Features Technical SpecificationsFeatures FeaturesPreface AudienceOrganization Cisco ICS 7750 Documentation Backup Power Supply DocumentationRelated Documentation VIC, WIC, and VWIC DocumentationWorld Wide Web Obtaining DocumentationCisco IP Phone Documentation Documentation CD-ROMxiii Ordering DocumentationDocumentation Feedback Technical Assistance Center Obtaining Technical AssistanceCisco.com Cisco TAC Web Site Cisco TAC Escalation Center C H A P T E R OverviewIntroduction Introduction, page Making Converged Networks a Reality, pageMultiservice Route Processor Figure 1-1 Cisco ICS 7750 and Catalyst 3524-PWR XL SwitchesMultiservice Route Processor Multiservice Route Processor 3-8FXOM1Chassis Processor CardsCards Feature Summary.” Card TypeCisco IP Telephony Architecture Making Converged Networks a RealityCisco AVVID or PBX Figure 1-2 Separate Voice and Data NetworksPSTN Figure 1-3 Voice and Data Networks Integrated with the Cisco ICSAdvantages of Converged Networks Multiservice Route Processor Card, page Processor Cards Feature SummarySystem Switch Processor Card, page System Alarm Processor Card, page C H A P T E RSystem Processing Engine Card Figure 2-1 Cisco ICS 7750 System CardsFigure 2-2 shows the SPE310 card Hot-swap button Alarm LEDPort for keyboard and mouse Status LEDFeature Summary Technical Specifications System Switch Processor Card Figure 2-3 SSP Card ProcessorFeature Summary The Ethernet ports are identified as follows10.8-Gbps switching fabric 2-102-11 Technical SpecificationsTable 2-2 Technical Specifications for the SSP Card 2-12 System Alarm Processor CardTable 2-2 Technical Specifications for the SSP Card continued Figure 2-4 SAP Card Chapter 2 Processor Cards Feature Summary System Alarm Processor Card2-13 Cisco ICS 7750 System DescriptionTable 2-3 Technical Specifications for the SAP Card Feature SummaryTechnical Specifications 2-14Description Table 2-3 Technical Specifications for the SAP Card continuedType 2-15Multiservice Route Processor Card 2-16Multiservice Chapter 2 Processor Cards Feature SummaryMultiservice Route Processor Card 2-172-18 Feature SummaryKey features and benefits of the MRP include the following 2-19 Technical SpecificationsTable 2-4 Technical Specifications for the MRP200 and MRP300 Cards 2-20 Requirements” appendix in the Cisco ICS 7750 Installation andConfiguration Guide 2-21 TypeDescription Analog Station Interface Cards 2-22ALARM AlarmChapter 2 Processor Cards Feature Summary 2-23Figure 2-7 ASI160 Card Chapter 2 Processor Cards Feature Summary2-24 Analog Station Interface CardsFeature Summary 2-252-26 Technical SpecificationsTable 2-5 Technical Specifications for the ASI and MRP3 Cards 2-27 TypeDescription 2-28 TypeDescription Voice and WAN Interface Cards 2-29VIC-2DID VIC-2BRI-NT/TE VIC-2FXS VIC-4FXS/DID VICsVIC-2DID VIC-2FXO-M1, VIC-2FXO-M2, and VIC-FXO-M32-31 VIC-2BRI-NT/TETechnical Specifications Table 2-8 Technical Specifications for VIC-2BRI-NT/TE Card VIC-2FXSTechnical Specifications 2-322-33 Technical SpecificationsTable 2-9 Technical Specifications for VIC-2FXS Card Figure 2-10 2-Port VIC with FXS, FXO, or E&M Interfaces TypicalTable 2-10 Technical Specifications for VIC-4FXS/DID Card VIC-4FXS/DIDTechnical Specifications 2-34Table 2-10 Technical Specifications for VIC-4FXS/DID Card continued VIC-2FXO-M1, VIC-2FXO-M2, and VIC-FXO-M3Technical Specifications Table 2-11 Technical Specifications for VIC-2FXO CardsTable 2-11 Technical Specifications for VIC-2FXO Cards continued VIC-2E/MTechnical Specifications Table 2-12 Technical Specifications for VIC-2E/M CardWIC-1T and WIC-2T WIC-2A/S WIC-1B-S/T WIC-1B-U WIC-1DSU-56K4 WICsWIC-1T and WIC-2T WIC-1DSU-T1Serial ports Technical SpecificationsSerial port CONN LED CONN LEDsTable 2-14 Technical Specifications for WIC-2A/S Card WIC-2A/STechnical Specifications 2-39BRI S/T port WIC-1B-S/TTechnical Specifications 2-40Technical Specifications WIC-1B-UWIC-1DSU-56K4 Table 2-16 Technical Specifications for WIC-1B-U Card56/64-kbps port Technical SpecificationsTable 2-17 Technical Specifications for WIC-1DSU-56K4 Card LEDsTable 2-18 Technical Specifications for WIC-1DSU-T1 Card WIC-1DSU-T1Technical Specifications 2-43Configuration Guidelines VWICsVWIC-1MFT-T1 and VWIC-2MFT-T1 VWIC-1MFT-T1 and VWIC-2MFT-T1 VWIC-1MFT-E1 and VWIC-2MFT-E1Figure 2-16 1-Port T1 Multiflex Trunk Interface Card, VWIC-1MFT-T1 Technical Specifications2-45 RJ-48C port1. AMI = alternate mark inversion VWIC-1MFT-E1 and VWIC-2MFT-E12-46 2-47 TypeDescription Voice and WAN Interface Cards Chapter 2 Processor Cards Feature Summary2-48 78-10360-02Cisco ICS 7750 Chassis, Backplane, and Fan Tray Summary of Power and Cooling System FeaturesPower Supply Module, page Power Protection Component, page C H A P T E RKey Features Technical Specifications Table 3-1 Chassis Technical SpecificationsPower Supply Module Table 3-1 Chassis Technical Specifications continuedPower Supply Module Figure 3-2 Power Supply ModuleChapter 3 Summary of Power and Cooling System Features INSTRUCTIONOF MANUALELECTRIC SHOCK BEFORE INSTALLATIONREMOVE BOTHTable 3-2 Technical Specifications for Power Supply Module Key FeaturesTechnical Specifications Power Protection Component Uninterruptible Power SupplyCisco RPS Table 3-3 Technical Specifications for RPS Feature SummaryTechnical Specifications Figure 3-3 Back Panel of Cisco RPSDescription Table 3-3 Technical Specifications for RPS 300 continuedType 3-10Fault Management Module, page Cisco IOS, page Cisco CallManager, page Summary of System Software FeaturesICSConfig Program, page Cisco ICS System Manager, page C H A P T E RDescription SoftwarePlatform Table 4-1 Summary of System Software ApplicationsICSConfig Program Table 4-1 Summary of System Software Applications continuedSecurity settings for the following IOS-based cards SNMP The SPE Cisco ICS System Manager Fan-For viewing and updating system fan life Key Features ICS System Manager has the following key featuresTable 4-2 Technical Specifications for ICS System Manager Fault Management ModuleTechnical Specifications Cisco IOS Cisco 7700 IOS IP, Voice, Plus 4-10IP Routing Protocols Service4-11 Multimedia and Quality of4-12 SwitchingWAN Services WAN OptimizationCisco CallManager 4-13On another SPE in the same Cisco ICS 4-144-15 Key FeaturesUser features Administrative features Third-party applications System administration 4-16System Capabilities 4-174-18 SpecificationsTable 4-6 Specifications for Cisco CallManager on the Cisco ICS Cisco CallManger Extended Services, page Summary of Software Applications FeaturesInternal Software Applications C H A P T E RLogin Service Cisco CallManger Extended ServicesCisco CallManager Extension Mobility Cisco CallManager Auto Attendant Logout ServiceThe Cisco CallManager AA provides the following functionality Key Function Key FeaturesApplication Key BenefitComponents SpecificationsCisco Unity Voice Messaging Key Benefit ApplicationKey Function Table 5-3 Components of Cisco Unity Voice MessagingDigital Key Features Uses streaming media for efficient audio deliveryConfiguration Options for Cisco Unity Voice Messaging 5-10T-1 ports Foreign Exchange Office FXO ports 5-11Multiservice route processors 5-125-13 SpecificationsTable 5-5 Specifications for Cisco Unity on the Cisco ICS Qualified Combinations of Product Releases Cisco Customer Response ApplicationsKey Features 5-145-15 ComponentsOpen architecture design Figure 5-3 Cisco IP Telephony Solution Components 5-16The Cisco CRA components are described in Table 5-17Description ComponentKey Function 5-185-19 Cisco IP Interactive Voice Response ProductFeatures 5-20 Cisco IP Integrated Contact Distribution ProductFeatures Components SpecificationsTable 5-9 Specifications for IP ICD and IP IVR 5-21Cisco IOS Firewall, page CiscoWorks2000, page External Software ApplicationsCisco IOS Firewall 5-225-23 Key FeaturesTable 5-10 lists key features supported by the Cisco IOS Firewall Description FeatureTable 5-10 Key Features of Cisco IOS Firewall continued 5-245-25 LAN Management SolutionCiscoWorks2000 Campus Manager 5-26Key Benefits ApplicationKey Function 5-27Routed WAN Management Solution 5-28Key Benefits ApplicationKey Function 5-29Service Management Solution 5-30Cisco IP Phone 7960 and Cisco IP Phone 7940, page Features of Cisco IP PhonesC H A P T E R Cisco IP Phone 7910 and 7910+SW, pageCisco IP Phone 7960 and Cisco IP Phone Figure 6-1 Cisco IP PhoneKey Features A minimum of 24 user-adjustable ring tonesTechnical Specifications Cisco IP PhoneCisco IP Phone 7910 and 7910+SW Chapter 6 Features of Cisco IP Phones Cisco IP Phone 7910 and 7910+SW16 15 14 Figure 6-2 Cisco IP PhoneTable 6-2 Technical Specifications for the Cisco IP Phone 7910 and Key FeaturesTechnical Specifications Cisco IP Phone 7910+SWType Description1 2 1 Cisco IP Phone Expansion ModuleKey Features 6-10 Button LightLine Status Technical Specifications 6-11Cisco IP Conference Station 6-12LEDs-Indicate call status 6-136-14 Key FeaturesUses DHCP for auto-address configuration to the IP network 6-15 Technical SpecificationsTable 6-5 Technical Specifications for Cisco IP Conference Station Cisco IP SoftPhone 6-16Figure 6-5 Cisco IP SoftPhone Chapter 6 Features of Cisco IP Phones Cisco IP SoftPhone6-17 78-10360-026-18 Key FeaturesCisco IP SoftPhone includes the following key features Requirement System RequirementsHardware/Software 6-19Cisco CallManager Attendant Console 6-20Cisco CallManager Attendant 6-216-22 Key FeaturesLine status-Displays icons to show these line states Technical Specifications 6-23Cisco CallManager Attendant Console Chapter 6 Features of Cisco IP Phones6-24 78-10360-02Catalyst 3524-PWR XL Switch, page Catalyst 4000 Switches, page Features of LAN-Based Switching TechnologiesCatalyst 3524-PWR XL Switch Catalyst 6000 Switches, pageKey Features Figure 7-2 shows the back panel of the Catalyst 3524-PWR XL switchSupports 8192 Media Access Control MAC addresses Technical Specifications Table 7-1 Technical Specifications for Catalyst 3524-PWR XL SwitchType DescriptionCatalyst 4000 Switches Catalyst 6000 Switches Cisco ICS 7750 System Description Chapter 7 Features of LAN-Based Switching TechnologiesCatalyst 6000 Switches 78-10360-02Devices Features of Other Compatible CiscoCisco 1750 Modular Access Router Cisco 1750 Modular Access Router, pageCisco 2600 Series Routers Cisco Voice Gateway Key BenefitsFeatures Hardware Configuration Guide for the Cisco VG200DT-30+ Digital Gateways DT-24+ and DE-30+ Digital Gateway ModulesDT-24+ Digital Gateways Features DT-24+ and DT-30+ digital gateways include the following featuresIN-1 NumericsI N D E IN-2 IN-3 IN-4 IN-5 IN-6 IN-7 78-10360-02 IN-8Index Cisco ICS 7750 System Description