Cisco Systems ICS-7750 manual Application, Key Function, Key Benefit

Models: ICS-7750

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Table 5-3 Components of Cisco Unity Voice Messaging

Chapter 5 Summary of Software Applications Features

Internal Software Applications

Table 5-3 Components of Cisco Unity Voice Messaging

Application

Key Function

Key Benefit

 

 

 

Intelligent Voice

Receives and stores voice

Provides customizable settings and

Mail

messages

call-handling options.

 

 

Allows multiple message delivery options and

 

 

notification methods.

 

 

Supports multiple personal greetings.

 

 

Supports multilingual prompts in ten languages.

 

 

 

ActiveAssistant

Browser-based administration

Users can set up their own mailbox greetings,

 

interface for users

passwords, message notification destinations,

 

 

transfer settings, and playback options.

 

 

Users can change all mailbox functions from

 

 

any desktop PC by using one URL.

 

 

System administrators control user access to

 

 

this feature.

 

 

 

Automated

Electronic receptionist for

Unlimited menu trees allow versatile options for

Attendant

answering and directing

callers.

 

incoming calls

Call routing can be based on Caller ID, Dialed

 

 

 

 

Number Identification Service (DNIS), Direct

 

 

Inward Dialing (DID), trunk, port, and

 

 

schedules.

 

 

Reduces calls to the operator and speeds up call

 

 

management.

 

 

 

Visual Messaging

Web-based interface for

Provides access to voice messages by using

Interface

accessing voice messages

Internet Explorer and a LAN connection.

 

 

Can listen to, reply to, compose, forward, and

 

 

delete voice messages when using a PC.

 

 

 

 

 

Cisco ICS 7750 System Description

 

 

 

 

 

 

78-10360-02

 

 

5-7

 

 

 

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Cisco Systems ICS-7750 manual Application, Key Function, Key Benefit, 3 Components of Cisco Unity Voice Messaging