Chapter 5 Summary of Software Applications Features
Internal Software Applications
Logout Service
The user logs out by pressing the Services button and selecting Logout. After the user logs out, Cisco CallManager sends the original user profile to the phone and restarts the phone.
Figure 5-1 Cisco CallManager Extension Mobility Architecture
IP
XML/HTTP
Login
Application
XML/HTTP
Login
Service
LDAP 
DBL
Cisco IP | Enterprise |
Telephony | database |
Directory |
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JTAPI/
TAPI
CTI
Call
Processing
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Cisco CallManager Auto Attendant
To direct incoming calls to an organization, Cisco CallManager Auto Attendant (Cisco CallManager AA) automatically answers calls with a recorded greeting and gives callers options for directing their call.
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