Cisco Systems ICS-7750 manual Feature Description

Chapter 4 Summary of System Software Features

Cisco CallManager

Table 4-5 Key Features of Cisco CallManager (continued)

Feature	Description
System administration	Use a web-based interface to the configuration database that permits
	remote device and system configuration.
	Provides access to HTML-based online help for users and
	administrators.
System administration tools	The Bulk Administration Tool (BAT) automates adding, updating,
	or deleting phones, users, and devices on the Cisco CallManager
	database.
	The Administrative Reporting Tool (ART) generates the following
	reports that provide information about voice quality and gateway
	performance.
	•	Quality of service
	•	Traffic details
	•	User call details
	•	Billing details
	•	Gateway details
	•	Call Detail Records
Cisco CallManager	Provides the following services for troubleshooting problems:
Serviceability	Alarms—Saves Cisco CallManager services alarms and events for
	troubleshooting and provides alarm message definitions.
	Trace—Saves Cisco CallManager services trace information to log
	files for troubleshooting. Administrators can configure, collect, and
	analyze trace information.
	Admin Serviceability Tool—Monitors real-time behavior of the
	components in a Cisco CallManager cluster.
	Control Center—Views status of Cisco CallManager services.
	Administrators use Control Center to start and stop services.

	Cisco ICS 7750 System Description
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