Cisco Systems ICS-7750 manual System administration, 4-16

Models: ICS-7750

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System administration

Chapter 4 Summary of System Software Features

Cisco CallManager

Table 4-5 Key Features of Cisco CallManager (continued)

Feature

Description

 

 

System administration

Use a web-based interface to the configuration database that permits

 

remote device and system configuration.

 

Provides access to HTML-based online help for users and

 

administrators.

 

 

System administration tools

The Bulk Administration Tool (BAT) automates adding, updating,

 

or deleting phones, users, and devices on the Cisco CallManager

 

database.

 

The Administrative Reporting Tool (ART) generates the following

 

reports that provide information about voice quality and gateway

 

performance.

 

Quality of service

 

Traffic details

 

User call details

 

Billing details

 

Gateway details

 

Call Detail Records

 

 

Cisco CallManager

Provides the following services for troubleshooting problems:

Serviceability

Alarms—Saves Cisco CallManager services alarms and events for

 

 

troubleshooting and provides alarm message definitions.

 

Trace—Saves Cisco CallManager services trace information to log

 

files for troubleshooting. Administrators can configure, collect, and

 

analyze trace information.

 

Admin Serviceability Tool—Monitors real-time behavior of the

 

components in a Cisco CallManager cluster.

 

Control Center—Views status of Cisco CallManager services.

 

Administrators use Control Center to start and stop services.

 

 

 

 

Cisco ICS 7750 System Description

4-16

78-10360-02

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Cisco Systems ICS-7750 manual System administration, 4-16