Chapter 5 Summary of Software Applications Features

Internal Software Applications

Offers class of service (CoS) designations to the system administrator for setting up groups of users with common characteristics instead of programming all of the settings for each individual user

Supports Simple Mail Transfer Protocol/Multipurpose Internet Mail Extension (SMTP/MIME), Post Office Protocol (POP3), and Internet Message Access Protocol (IMAP4) e-mail clients through Microsoft Exchange e-mail gateway services

Uses streaming media for efficient audio delivery

Provides fault-tolerant system tools for security, file replication, event logging, and Simple Network Management Protocol (SNMP) support

Supports AMIS communications protocol features that provide communication with AMIS-compliant voice-mail servers such as Octel 250, Octel 350, Siemens PhoneMail System, and Repartee systems

Key Features

 

Table 5-4describes the features provided by Cisco Unity Voice Messaging.

Table 5-4

Features of Cisco Unity Voice Messaging

 

 

 

Feature

 

Description

 

 

Easy message access

Subscribers can press one button on their phone to retrieve new

 

 

messages from their voice mailboxes without entering a personal ID

 

 

number. To prevent unauthorized access to messages, subscribers

 

 

can require that a security code to be entered before message

 

 

playback.

 

 

Caller identification

When available with the telephone system, automatic number

 

 

identification (ANI) or caller ID (CID) integration gives the

 

 

telephone number of the outside caller with the voice message.

 

 

Message waiting indication

Cisco Unity lights a message-waiting lamp, activates a display, or

(MWI)

 

provides a stutter dial tone on the subscriber’s extension when new

 

 

messages are received.

 

 

 

 

 

Cisco ICS 7750 System Description

 

 

 

 

 

 

78-10360-02

 

 

5-9

 

 

 

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Cisco Systems ICS-7750 manual Mwi, Messages are received