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Cisco Systems ICS-7750 Summary of Software Applications Features, Internal Software Applications

Models: ICS-7750

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C H A P T E R 5

Summary of Software Applications

Features

The chapter describes the optional software applications that run internally on

Cisco ICS 7750 cards or externally on servers or other devices:

•Internal Software Applications, page 5-1

•External Software Applications, page 5-22

Internal Software Applications

The following software can run on the system processing engine (SPE) 310 and interoperate with the Cisco ICS 7750:

•Cisco CallManger Extended Services, page 5-2

•Cisco Unity Voice Messaging, page 5-6

•Cisco Customer Response Applications, page 5-14

	Cisco ICS 7750 System Description
	Cisco ICS 7750 System Description
78-10360-02		5-1
78-10360-02		5-1

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Cisco Systems ICS-7750 manual Summary of Software Applications Features, Internal Software Applications, C H A P T E R

Contents

Cisco Systems, Inc 170 West Tasman Drive San Jose, CA Cisco ICS 7750 System DescriptionRelease Corporate HeadquartersCopyright 2001-2002, Cisco Systems, Inc All rights reserved Cisco ICS 7750 System DescriptionWorld Wide Web C O N T E N T SAudience Obtaining DocumentationVIC-2FXO-M1, VIC-2FXO-M2, and VIC-FXO-M3 VIC-2E/M Making Converged Networks a Reality Cisco AVVIDCisco IP Telephony Architecture Advantages of Converged Networks VICs VIC-2DID VIC-2BRI-NT/TE VIC-2FXS VIC-4FXS/DIDWIC-1DSU-56K4 Power Supply ModuleFeature Summary Summary of System Software FeaturesCisco IP Integrated Contact Distribution Product System CapabilitiesComponents ComponentsTechnical Specifications Features of Cisco IP PhonesTechnical Specifications Technical SpecificationsFeatures Catalyst 3524-PWR XL Switch Key Features Technical SpecificationsFeatures Key BenefitsAudience PrefaceOrganization VIC, WIC, and VWIC Documentation Backup Power Supply DocumentationRelated Documentation Cisco ICS 7750 DocumentationDocumentation CD-ROM Obtaining DocumentationCisco IP Phone Documentation World Wide WebOrdering Documentation Documentation Feedbackxiii Obtaining Technical Assistance Cisco.comTechnical Assistance Center Cisco TAC Web Site Cisco TAC Escalation Center Introduction, page Making Converged Networks a Reality, page OverviewIntroduction C H A P T E RMultiservice Route Processor 3-8FXOM1 Figure 1-1 Cisco ICS 7750 and Catalyst 3524-PWR XL SwitchesMultiservice Route Processor Multiservice Route ProcessorCard Type Processor CardsCards Feature Summary.” ChassisMaking Converged Networks a Reality Cisco AVVIDCisco IP Telephony Architecture Figure 1-3 Voice and Data Networks Integrated with the Cisco ICS Figure 1-2 Separate Voice and Data NetworksPSTN or PBXAdvantages of Converged Networks C H A P T E R Processor Cards Feature SummarySystem Switch Processor Card, page System Alarm Processor Card, page Multiservice Route Processor Card, pageFigure 2-1 Cisco ICS 7750 System Cards System Processing Engine CardFigure 2-2 shows the SPE310 card Status LED Alarm LEDPort for keyboard and mouse Hot-swap buttonFeature Summary Technical Specifications System Switch Processor Card Processor Figure 2-3 SSP CardThe Ethernet ports are identified as follows Feature Summary2-10 10.8-Gbps switching fabricTechnical Specifications Table 2-2 Technical Specifications for the SSP Card2-11 System Alarm Processor Card Table 2-2 Technical Specifications for the SSP Card continued2-12 Cisco ICS 7750 System Description Chapter 2 Processor Cards Feature Summary System Alarm Processor Card2-13 Figure 2-4 SAP Card2-14 Feature SummaryTechnical Specifications Table 2-3 Technical Specifications for the SAP Card2-15 Table 2-3 Technical Specifications for the SAP Card continuedType Description2-16 Multiservice Route Processor Card2-17 Chapter 2 Processor Cards Feature SummaryMultiservice Route Processor Card MultiserviceFeature Summary Key features and benefits of the MRP include the following2-18 Technical Specifications Table 2-4 Technical Specifications for the MRP200 and MRP300 Cards2-19 Requirements” appendix in the Cisco ICS 7750 Installation and Configuration Guide2-20 Type Description2-21 2-22 Analog Station Interface Cards2-23 AlarmChapter 2 Processor Cards Feature Summary ALARMAnalog Station Interface Cards Chapter 2 Processor Cards Feature Summary2-24 Figure 2-7 ASI160 Card2-25 Feature SummaryTechnical Specifications Table 2-5 Technical Specifications for the ASI and MRP3 Cards2-26 Type Description2-27 Type Description2-28 2-29 Voice and WAN Interface CardsVIC-2FXO-M1, VIC-2FXO-M2, and VIC-FXO-M3 VICsVIC-2DID VIC-2DID VIC-2BRI-NT/TE VIC-2FXS VIC-4FXS/DIDVIC-2BRI-NT/TE Technical Specifications2-31 2-32 VIC-2FXSTechnical Specifications Table 2-8 Technical Specifications for VIC-2BRI-NT/TE CardFigure 2-10 2-Port VIC with FXS, FXO, or E&M Interfaces Typical Technical SpecificationsTable 2-9 Technical Specifications for VIC-2FXS Card 2-332-34 VIC-4FXS/DIDTechnical Specifications Table 2-10 Technical Specifications for VIC-4FXS/DID CardTable 2-11 Technical Specifications for VIC-2FXO Cards VIC-2FXO-M1, VIC-2FXO-M2, and VIC-FXO-M3Technical Specifications Table 2-10 Technical Specifications for VIC-4FXS/DID Card continuedTable 2-12 Technical Specifications for VIC-2E/M Card VIC-2E/MTechnical Specifications Table 2-11 Technical Specifications for VIC-2FXO Cards continuedWIC-1DSU-T1 WICsWIC-1T and WIC-2T WIC-1T and WIC-2T WIC-2A/S WIC-1B-S/T WIC-1B-U WIC-1DSU-56K4CONN LEDs Technical SpecificationsSerial port CONN LED Serial ports2-39 WIC-2A/STechnical Specifications Table 2-14 Technical Specifications for WIC-2A/S Card2-40 WIC-1B-S/TTechnical Specifications BRI S/T portTable 2-16 Technical Specifications for WIC-1B-U Card WIC-1B-UWIC-1DSU-56K4 Technical SpecificationsLEDs Technical SpecificationsTable 2-17 Technical Specifications for WIC-1DSU-56K4 Card 56/64-kbps port2-43 WIC-1DSU-T1Technical Specifications Table 2-18 Technical Specifications for WIC-1DSU-T1 CardVWIC-1MFT-T1 and VWIC-2MFT-T1 VWIC-1MFT-E1 and VWIC-2MFT-E1 VWICsVWIC-1MFT-T1 and VWIC-2MFT-T1 Configuration GuidelinesRJ-48C port Technical Specifications2-45 Figure 2-16 1-Port T1 Multiflex Trunk Interface Card, VWIC-1MFT-T1VWIC-1MFT-E1 and VWIC-2MFT-E1 2-461. AMI = alternate mark inversion Type Description2-47 78-10360-02 Chapter 2 Processor Cards Feature Summary2-48 Voice and WAN Interface CardsC H A P T E R Summary of Power and Cooling System FeaturesPower Supply Module, page Power Protection Component, page Cisco ICS 7750 Chassis, Backplane, and Fan TrayKey Features Table 3-1 Chassis Technical Specifications Technical SpecificationsTable 3-1 Chassis Technical Specifications continued Power Supply ModuleINSTRUCTIONOF MANUALELECTRIC SHOCK BEFORE INSTALLATIONREMOVE BOTH Figure 3-2 Power Supply ModuleChapter 3 Summary of Power and Cooling System Features Power Supply ModuleKey Features Technical SpecificationsTable 3-2 Technical Specifications for Power Supply Module Uninterruptible Power Supply Power Protection ComponentCisco RPS Figure 3-3 Back Panel of Cisco RPS Feature SummaryTechnical Specifications Table 3-3 Technical Specifications for RPS3-10 Table 3-3 Technical Specifications for RPS 300 continuedType DescriptionC H A P T E R Summary of System Software FeaturesICSConfig Program, page Cisco ICS System Manager, page Fault Management Module, page Cisco IOS, page Cisco CallManager, pageTable 4-1 Summary of System Software Applications SoftwarePlatform DescriptionTable 4-1 Summary of System Software Applications continued ICSConfig ProgramSecurity settings for the following IOS-based cards SNMP The SPE Cisco ICS System Manager Fan-For viewing and updating system fan life ICS System Manager has the following key features Key FeaturesFault Management Module Technical SpecificationsTable 4-2 Technical Specifications for ICS System Manager Cisco IOS 4-10 Cisco 7700 IOS IP, Voice, PlusMultimedia and Quality of Service4-11 IP Routing ProtocolsWAN Optimization SwitchingWAN Services 4-124-13 Cisco CallManager4-14 On another SPE in the same Cisco ICSKey Features User features Administrative features Third-party applications4-15 4-16 System administration4-17 System CapabilitiesSpecifications Table 4-6 Specifications for Cisco CallManager on the Cisco ICS4-18 C H A P T E R Summary of Software Applications FeaturesInternal Software Applications Cisco CallManger Extended Services, pageCisco CallManger Extended Services Cisco CallManager Extension MobilityLogin Service Logout Service Cisco CallManager Auto AttendantThe Cisco CallManager AA provides the following functionality Key Benefit Key FeaturesApplication Key FunctionSpecifications Cisco Unity Voice MessagingComponents Table 5-3 Components of Cisco Unity Voice Messaging ApplicationKey Function Key BenefitDigital Uses streaming media for efficient audio delivery Key Features5-10 Configuration Options for Cisco Unity Voice Messaging5-11 T-1 ports Foreign Exchange Office FXO ports5-12 Multiservice route processorsSpecifications Table 5-5 Specifications for Cisco Unity on the Cisco ICS5-13 5-14 Cisco Customer Response ApplicationsKey Features Qualified Combinations of Product ReleasesComponents Open architecture design5-15 5-16 Figure 5-3 Cisco IP Telephony Solution Components5-17 The Cisco CRA components are described in Table5-18 ComponentKey Function DescriptionCisco IP Interactive Voice Response Product Features5-19 Cisco IP Integrated Contact Distribution Product Features5-20 5-21 SpecificationsTable 5-9 Specifications for IP ICD and IP IVR Components5-22 External Software ApplicationsCisco IOS Firewall Cisco IOS Firewall, page CiscoWorks2000, pageKey Features Table 5-10 lists key features supported by the Cisco IOS Firewall5-23 5-24 FeatureTable 5-10 Key Features of Cisco IOS Firewall continued DescriptionLAN Management Solution CiscoWorks20005-25 5-26 Campus Manager5-27 ApplicationKey Function Key Benefits5-28 Routed WAN Management Solution5-29 ApplicationKey Function Key Benefits5-30 Service Management SolutionCisco IP Phone 7910 and 7910+SW, page Features of Cisco IP PhonesC H A P T E R Cisco IP Phone 7960 and Cisco IP Phone 7940, pageFigure 6-1 Cisco IP Phone Cisco IP Phone 7960 and Cisco IP PhoneA minimum of 24 user-adjustable ring tones Key FeaturesCisco IP Phone Technical SpecificationsChapter 6 Features of Cisco IP Phones Cisco IP Phone 7910 and 7910+SW Cisco IP Phone 7910 and 7910+SWFigure 6-2 Cisco IP Phone 16 15 14Cisco IP Phone 7910+SW Key FeaturesTechnical Specifications Table 6-2 Technical Specifications for the Cisco IP Phone 7910 andDescription TypeCisco IP Phone Expansion Module Key Features1 2 1 Button Light Line Status6-10 6-11 Technical Specifications6-12 Cisco IP Conference Station6-13 LEDs-Indicate call statusKey Features Uses DHCP for auto-address configuration to the IP network6-14 Technical Specifications Table 6-5 Technical Specifications for Cisco IP Conference Station6-15 6-16 Cisco IP SoftPhone78-10360-02 Chapter 6 Features of Cisco IP Phones Cisco IP SoftPhone6-17 Figure 6-5 Cisco IP SoftPhoneKey Features Cisco IP SoftPhone includes the following key features6-18 6-19 System RequirementsHardware/Software Requirement6-20 Cisco CallManager Attendant Console6-21 Cisco CallManager AttendantKey Features Line status-Displays icons to show these line states6-22 6-23 Technical Specifications78-10360-02 Chapter 6 Features of Cisco IP Phones6-24 Cisco CallManager Attendant ConsoleCatalyst 6000 Switches, page Features of LAN-Based Switching TechnologiesCatalyst 3524-PWR XL Switch Catalyst 3524-PWR XL Switch, page Catalyst 4000 Switches, pageFigure 7-2 shows the back panel of the Catalyst 3524-PWR XL switch Key FeaturesSupports 8192 Media Access Control MAC addresses Table 7-1 Technical Specifications for Catalyst 3524-PWR XL Switch Technical SpecificationsDescription TypeCatalyst 4000 Switches Catalyst 6000 Switches 78-10360-02 Chapter 7 Features of LAN-Based Switching TechnologiesCatalyst 6000 Switches Cisco ICS 7750 System DescriptionCisco 1750 Modular Access Router, page Features of Other Compatible CiscoCisco 1750 Modular Access Router DevicesCisco 2600 Series Routers Key Benefits Cisco Voice GatewayHardware Configuration Guide for the Cisco VG200 FeaturesDT-24+ and DE-30+ Digital Gateway Modules DT-24+ Digital GatewaysDT-30+ Digital Gateways DT-24+ and DT-30+ digital gateways include the following features FeaturesNumerics I N D EIN-1 IN-2 IN-3 IN-4 IN-5 IN-6 IN-7 Cisco ICS 7750 System Description IN-8Index 78-10360-02